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Albourne Logo Albourne · Finance

Client Account Manager

United Kingdom, London Employment contract · Job Posted June 29, 2026
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Job Description

We are looking for a professional client service individual to join our Portfolio team in our London office. As a Client Account Manager, you will be the conduit through which Albourne provides investment advice to its clients including interacting with them on a daily basis. The Client Account Manager acts as the liaison between Albourne and its clients while supporting those who advise sophisticated investors regarding complex investments in alternative asset classes.

Job Responsibility

  • Act as the daily liaison between clients and Albourne to ensure the delivery of advisory services
  • Arrange for and participate in regular conference calls and face-to-face meetings between clients and Albourne analysts or external Investment Managers
  • Ensure client deliverables are prepared, reviewed and presented to clients in a timely and accurate manner, to meet deadlines imposed by management and clients
  • Ensure the internal database and knowledge management system are maintained with up-to-date information on the clients
  • Manage new client account set up and provide training of Albourne’s systems and tools to assigned clients through online and in person demonstrations
  • Monitor and maintain internal Albourne listings known as client due diligence requests, budgets, and client preferences
  • Actively participate in the planning and execution of Albourne Client Events as requested
  • Work with the wider Portfolio group to contribute ideas on how best to service clients based on an understanding of the client’s business
  • Gain in depth knowledge of the clients’ interests to identify cross selling opportunities in coordination with the marketing team
  • Partner with Portfolio Analysts to prepare portfolio, strategy, and fund level research for clients
  • Proactively highlight new Albourne research to clients based on the team’s knowledge of their current and/or potential portfolio(s)
  • Responsible for monthly feedback regarding client interactions and satisfaction
  • Be fluent in Albourne industry initiatives to independently explain our positions, garner feedback and liaise with the appropriate Albourne representative to implement any change
  • Report potential conflicts to and work with compliance to ensure appropriate disclosures appear on research reports

Requirements

  • Bachelor’s degree from an accredited college/university required
  • Strong literacy in Microsoft Office
  • Proactive self-starter and proficient in time management & multi-tasking skills
  • Professional demeanor and strong interpersonal skills
  • Abide by the Portfolio policies and procedures as well as the Albourne Group’s policies and procedures including but not limited to compliance and database filing
  • Attendance at annual company events as requested
  • Adherence to the Compliance Manual and other Albourne Policies and procedures

What we offer

  • Competitive salary
  • Discretionary bonus
  • Wellness program (fitness tracking device, classes)
  • Life insurance
  • Professional development support
  • 25 days holiday plus bank holidays
  • Tax-efficient benefits (cycle to work, season ticket loan, private medical insurance)
  • Workplace pension scheme
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