Client Account Manager Job at Office Angels (Witham)

Client Account Manager

Client Account Manager NSL - Dudley (Onsite, Full-Time, Permanent). Are you an e...

Location

United Kingdom , Dudley

Salary:

40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience managing operational teams within a customer-facing environment
Strong leadership and people management skills
Experience managing KPIs, SLAs, and operational performance
Ability to manage client relationships and communicate professionally with stakeholders
Experience handling HR matters including performance management and recruitment
Strong organisational and problem-solving abilities
Commercial awareness with exposure to budgets and operational targets
Excellent written and verbal communication skills
IT literate, including Microsoft Office applications such as Word, Excel, and Outlook
Target-driven with the ability to work under pressure

Job Responsibility

Ensure operations are delivered in line with agreed budgetary constraints, maintaining effective cost control and operational efficiency
Prepare, review, and complete monthly Profit and Loss (P&L) reports, identifying variances and implementing corrective actions where required
Ensure contractual KPIs, SLAs, compliance standards, and financial targets are achieved or exceeded
Manage the day-to-day operational delivery of parking enforcement services
Build and maintain strong working relationships with clients and key stakeholders
Lead, motivate, and develop Team Leaders, Supervisors, and frontline operational staff
Manage performance, absence, disciplinary matters, recruitment, and staff development
Monitor operational performance and identify opportunities for continuous improvement
Work collaboratively with internal departments to ensure service excellence
Produce reports, attend client meetings, and provide operational updates where required

What we offer

Competitive salary
Performance-related bonus
25 days annual leave plus bank holidays
Pension scheme
Enhanced maternity and paternity package (subject to eligibility)
Employee discounts on retail, travel, leisure, and wellbeing services
Opportunities for career development within a growing national business

Fulltime

Client Account Manager

Human Interest is on a mission to ensure that people in all lines of work have a...

Location

United States , Lindon

Salary:

58000.00 - 65000.00 USD / Year

Human Interest

Expiration Date

Until further notice

Requirements

3-5 years of experience in customer facing role in a similar industry, retirement service experience preferred but not required
Have a passion for solving problems and helping people
Strong ability to troubleshoot with a meticulous eye for detail
Communicate with confidence, professionalism and empathy
Remain composed in high-stress situations and convey empathy for our customers and their situation
Ability to work autonomously and take initiative to proactively service customers and resolve any issues
A “change is good” mindset allowing you to quickly adapt within a fast-growing startup environment
Demonstrated ability to remain highly productive and organized in an elevated-noise, open-office environment

Job Responsibility

Manage client accounts assigned to you by acting as the primary point of contact and consultant for our plans sponsors on the development of strategies and solutions for their retirement plans
Understanding customer expectations in order to help manage their plan and reduce the administrative burden
Independently anticipate, recognize, and research sophisticated and financially significant retirement plan matters
Promote customer satisfaction through effective and timely service delivery, including fielding client questions on unique issues and providing prompt and detailed responses
Demonstrate a full understanding of the plan sponsor and their plan, the administration of the plan, the client's sensitivities, needs, and objectives
Respond independently and with appropriate team members to client needs related to core aspects of retirement plan and financial management, including retirement plan amendments, compliance with IRS and DOL regulations, plan design, Form 5500 filings, compliance testing, and payroll integrations
Assist with compliance testing
Provide plan onboarding and other management services by reviewing, investigating, analyzing and recommending resolutions to complex service inquiries including payroll integrations, plan contributions, distributions, and corrections
Act as a liaison between plan sponsors and various internal groups
Responsible for client communication through incoming lines (phone, email, and chat)

What we offer

A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
Top-of-the-line health plans, as well as dental and vision insurance
Competitive time off and parental leave
Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
Lyra: Enhanced Mental Health Support for Employees and dependents
Carrot: Fertility healthcare and family forming benefits
Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
Monthly work-from-home stipend
quarterly lifestyle stipend
Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie

Fulltime

Client Account Manager

Our client is going through an exciting period of growth. They are happy to trai...

Location

United Kingdom , Bracknell

Salary:

27000.00 GBP / Year

The Recruiters Room

Expiration Date

Until further notice

Requirements

Resilience, positivity, and able to work in a fast-paced environment
Able to solve problems and multitask
Confident communicator – both verbal and written
Strong organisational skills
Strong PC skills

Job Responsibility

Identifying the most appropriate agent to sell each property
Entering property specifications on to the system
Liaising with third parties to progress each asset sale through to successful completion
Building strong relationships with agents and clients
Managing the process from the initial marketing of the property through to successful completion
Researching and comparing recent sales of similar properties
Managing incoming enquiries
Analysing local market conditions through liaison with vendors
Always ensuring the best outcomes for all parties concerned

What we offer

A bonus of up to £5,200 per year
23 days holiday bank holidays Xmas Eve and your birthday off
Free parking
Subsidised gym membership
Cycle to work scheme
Healthcare Cash Plan
Health Screening
Life Assurance
Discounts on Property services

Client Account Manager

Jackson Spalding is an award-winning PR and marketing agency that helps brands s...

Location

United States , Atlanta, GA, or Dallas TX

Salary:

Not provided

Jackson Spalding

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
6–10 years of experience leading client relationships, integrated teams, and strategic work across public relations, marketing and communications
Strong public relations experience with hands-on experience delivering related work
Minimum 2-3 years managing integrated budgets, scopes, and financial stewardship in a client-facing environment
Demonstrated ability to grow accounts year-over-year, with a track record of identifying and converting opportunities
Mastery of project management tools and principles, ensuring clarity, accountability, and predictable delivery
Exceptional written and verbal communication skills, with demonstrated experience developing messaging, POVs and strategic plans — and presenting them confidently in person and virtually
Strong business acumen, with experience in both B2B and B2C sectors preferred
Tech-forward mindset with comfort learning and applying AI-enabled tools to improve analysis, storytelling and delivery
Ability to translate client business goals into clear, actionable integrated plans

Job Responsibility

Cultivate and deepen relationships with colleagues and client contacts, becoming a go-to advisor and integrator across teams
Develop and steward fully integrated strategic and tactical plans, ensuring each service or project ladders up to the broader client goals and long-term relationship health
Own and manage account budgets, scopes, results and reporting for large portions — or the entirety — of assigned client business, in partnership with JS discipline teams
Assemble, resource and lead cross-functional teams, ensuring work is delivered with excellence, on time, and on budget
Serve as a strategic peer and counselor to clients, applying experience, critical thinking, and insight to guide decision-making
Translate insights into clear recommendations, articulating path-to-success elements such as deliverables, timelines, team structure, KPIs, and budget
Lead internal and client meetings, using meeting facilitation principles to drive clarity and momentum
Develop and deliver compelling presentations and materials that translate complexity into clarity
Model JS values daily, leading with diplomacy, caring candor, and inclusive leadership
Anticipate and resolve conflict with maturity, using constructive conflict methods to move work forward

What we offer

World-class health care insurance
Profit sharing
Unlimited sick days
401k match + personal financial planning
Flexible work environment

Fulltime

New

Enterprise Account Client Manager

Allied Universal® is hiring a Enterprise Account Client Manager. The Enterprise ...

Location

United States , Dallas

Salary:

69000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent, or a minimum of five (5) years of work history in any field
A minimum of three (3) years of security management experience
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
Professional, articulate, and able to use good independent judgment and discretion
Proven ability to maintain correspondence, discussions, and materials in strictest confidence
Professional, articulate, and able to use good independent judgment and discretion
Outstanding oral and written communication skills
Ability to successfully interact at all levels of the organization, including with clients

Job Responsibility

Act as the primary client contact for the assigned Enterprise Account. Responsible for regular face-to-face client interaction and proactive resolution of any operational issues at assigned client base
maintain ongoing and proactive client contact, including site visits, meeting attendance, timely response and follow-up, phone calls, lunches, and other special events
Utilizing enterprise, branch, and corporate resources, define, address, and resolve all client issues, including personnel or staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service-related items
Ensure all post requirements are current and complete at assigned portfolio, including current post orders, training and licensing compliance, staff training, vehicle policy compliance, uniform and appearance standards being met, and other staff and client relations policies being administered according to company standards
Ensure staff at assigned portfolio accounts meets all client and company standards, that policies regarding coaching and discipline are followed consistently, employee complaints are promptly reported, investigated, and resolved, and compliance with all employee relations policies is followed consistently
Assist the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops in coaching, developing, and training site staff to meet branch needs. Includes oversight in company policy execution by branch staff, assistance in completing projects as directed by portfolio leadership
Directly responsible, with the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops for new account startups and transitions, ensuring staffing levels are met, training and uniform issues are addressed, and physically participating in startup activities to ensure a smooth transition
Attend and actively participate in management meetings within region and at corporate
Observe operations and make suggestions for improved efficiency as appropriate, including providing ideas and plans for growth and improvements within the assigned portfolio, branch, or companywide
Frequent travel to sites within territory, depending on the needs of the business, up to 70% of the time to manage site operations and personnel inspections

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly
Bonus

Fulltime

Account Client Manager

The Account Manager will serve as the primary point of contact for a defined boo...

Location

United States , New York

Salary:

70000.00 - 75000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Must possess one or more of the following: Bachelor’s degree in Business, Sales, Marketing, or related field of study
Associate’s degree in Business, Sales, Marketing, or related field of study with a minimum of four (4) years of account management or client relationship experience
High school diploma with a minimum of eight (8) years of account management or client relationship experience
Minimum of three (3) years of account management or client relationship experience
Strong oral and written interpersonal communication skills
Ability to manage multiple accounts and priorities in a fast-paced environment
Strong problem-solving skills with a client-focused mindset
High level of organization skills and attention to detail

Job Responsibility

Client Relationship Management: Serve as the main point of contact for assigned client accounts
Collaborate with Sales Directors for handover of key client relationships
Build and maintain strong, long-term client relationships
Conduct regular client check-ins and business reviews
Ensure high levels of client satisfaction and retention
Account Maintenance and Service Delivery: Oversee day-to-day account activity to ensure services are delivered as expected
Address and resolve client concerns related to service, staffing, or performance
Partner with operations and field leadership to ensure consistent service execution
Monitor service performance against client expectations and Service Level Agreements (SLAs)
Issue Resolution and Escalation: Act as the primary contact for service-related, invoice and contractual issues

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Paid time off offered at an accrual rate of 4.923 bi-weekly
Eight paid holidays (subject to eligibility)
Employee Assistance Program
Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more

Fulltime

Enterprise Account Client Manager

Location

United States , Hartford

Salary:

68000.00 - 83000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent, or a minimum of five (5) years of work history in any field
A minimum of three (3) years of security management experience
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
Professional, articulate, and able to use good independent judgment and discretion
Proven ability to maintain correspondence, discussions, and materials in strictest confidence
Outstanding oral and written communication skills
Ability to successfully interact at all levels of the organization, including with clients

Job Responsibility

Act as the primary client contact for the assigned Enterprise Account
Responsible for regular face-to-face client interaction and proactive resolution of any operational issues at assigned client base
maintain ongoing and proactive client contact, including site visits, meeting attendance, timely response and follow-up, phone calls, lunches, and other special events
Utilizing enterprise, branch, and corporate resources, define, address, and resolve all client issues, including personnel or staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service-related items
Ensure all post requirements are current and complete at assigned portfolio, including current post orders, training and licensing compliance, staff training, vehicle policy compliance, uniform and appearance standards being met, and other staff and client relations policies being administered according to company standards
Ensure staff at assigned portfolio accounts meets all client and company standards, that policies regarding coaching and discipline are followed consistently, employee complaints are promptly reported, investigated, and resolved, and compliance with all employee relations policies is followed consistently
Assist the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops in coaching, developing, and training site staff to meet branch needs
Includes oversight in company policy execution by branch staff, assistance in completing projects as directed by portfolio leadership
Directly responsible, with the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops for new account startups and transitions, ensuring staffing levels are met, training and uniform issues are addressed, and physically participating in startup activities to ensure a smooth transition
Attend and actively participate in management meetings within region and at corporate

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Eligibility for our retirement plans
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Senior Client Account Manager

We're looking for a sharp, positive and motivated self-starter to join our Canad...

Location

Canada , Toronto

Salary:

Not provided

Expiration Date

Until further notice

Requirements

7 years of experience in advertising sales and account management
Strong understanding of customer marketing funnel and traditional marketing ecosystem
Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
Tenacious and entrepreneurial approach to working through product, process, and client challenges
Experience cultivating strong relationships with external partners
Exceptional communication and interpersonal skills
Ability to work in a fast-paced and unstructured work environment
High attention to detail
Proficiency in Excel preferred

Job Responsibility

Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
Proactively seek and represent client needs and asks to cross-functional stakeholders
Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Fulltime

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Client Account Manager

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