Client Account Manager - Subsea Mechanical Tooling Services Jobs

SUBSEA TECHNOLOGY & RENTALS (STR)

Location:
United Kingdom, Aberdeen

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a dynamic, results-oriented Rental and Services Account Manager to grow our subsea mechanical tooling business. The Rental & Services Account Manager will focus on developing new business opportunities, representing STR at trade shows & industry events while managing and nurturing existing client relationships via Key Account Management (KAM). This role requires a proactive approach to sales, exceptional customer service skills and the ability to identify and capitalize on market trends. Own and grow a portfolio of offshore energy clients (operators, vessel/ROV contractors, EPCs) for our subsea mechanical tooling, survey and Inspection services offering. Based in Aberdeen with regional travel.

Job Responsibility:

Build and maintain strong, long-lasting relationships with key clients, acting as their primary point of contact and trusted advisor
Develop and execute account strategies that align with both client objectives and company goals, ensuring growth and profitability
Conduct market research to identify emerging trends, customer preferences, and competitive landscape. Use insights to recommend service enhancements and new offerings
Ensuring good communication throughout departments and group offices
Identify opportunities for STR products and supply feedback and ideas into the R&D department
Comply with the STR Compliance Program, policies and procedures for both sales and operations aspects of this role
Hands-on understanding of subsea mechanical tooling (ROV / Diver and Decommissioning) equipment
Attend meetings and carry out other duties as required
Own and grow accounts (ESCA): build a rolling pipeline, qualify opportunities, and convert to orders against revenue/margin targets
Be the primary client POC: maintain senior relationships, understand requirements, and ensure right-first-time delivery and customer satisfaction
Quote → contract discipline: Prepare proposals and statements of work, size and select tooling, and price competitively
negotiate terms
issue terms and conditions and End-User Statements with every quote
ensure PO and EUS receipt
issue Order Acknowledgements
Cross-functional delivery: Work with engineering, workshops, and logistics to mobilize complete spreads from Aberdeen, Norway, and other sites on time and to specification
Technical stewardship: interpret inquiries from operational/technical angles (Mechanical Services/tooling) and shape solutions that meet spec
Market & fleet insight: rack fleet demand and competitor pricing
feed data-driven recommendations to Capex planning and product and R and D for new or upgraded tools
Compliance & systems: STR Compliance Program/policies/procedures
capture all correspondence in C-SAM and maintain accurate CRM/forecasting
Business development activity: run demos/Lunch & Learns, support tradeshows, produce reports/forecasts, and contribute to group sales initiatives

Requirements:

Build and maintain strong, long-lasting relationships with key clients, acting as their primary point of contact and trusted advisor
Develop and execute account strategies that align with both client objectives and company goals, ensuring growth and profitability
Conduct market research to identify emerging trends, customer preferences, and competitive landscape
Use insights to recommend service enhancements and new offerings
Ensuring good communication throughout departments and group offices
Identify opportunities for STR products and supply feedback and ideas into the R&D department
Comply with the STR Compliance Program, policies and procedures for both sales and operations aspects of this role
Hands-on understanding of subsea mechanical tooling (ROV / Diver and Decommissioning) equipment
Attend meetings and carry out other duties as required
Own and grow accounts (ESCA): build a rolling pipeline, qualify opportunities, and convert to orders against revenue/margin targets
Be the primary client POC: maintain senior relationships, understand requirements, and ensure right-first-time delivery and customer satisfaction
Quote → contract discipline: Prepare proposals and statements of work, size and select tooling, and price competitively
negotiate terms
issue terms and conditions and End-User Statements with every quote
ensure PO and EUS receipt
issue Order Acknowledgements
Cross-functional delivery: Work with engineering, workshops, and logistics to mobilize complete spreads from Aberdeen, Norway, and other sites on time and to specification
Technical stewardship: interpret inquiries from operational/technical angles (Mechanical Services/tooling) and shape solutions that meet spec
Market & fleet insight: rack fleet demand and competitor pricing
feed data-driven recommendations to Capex planning and product and R and D for new or upgraded tools
Compliance & systems: STR Compliance Program/policies/procedures
capture all correspondence in C-SAM and maintain accurate CRM/forecasting
Business development activity: run demos/Lunch & Learns, support tradeshows, produce reports/forecasts, and contribute to group sales initiatives

What we offer:

Private medical insurance , including dental and vision
Wellbeing package such as additional paid leave day per year, enhanced sick pay and lunch and learns
Comprehensive, ongoing training and development programmes such as STR Academy
Bonus plan
Holiday purchase scheme
Social events
Charity/community events
Service awards
Competitive salary

Additional Information:

Job Posted:
December 12, 2025

Expiration:
January 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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Client Account Manager - Subsea Mechanical Tooling Services

SUBSEA TECHNOLOGY & RENTALS (STR)

Location:United Kingdom, Aberdeen

Category:Sales

Contract Type:Not provided