Client Account Management Job at EnglishJobs.se (Stockholm)

Account Manager – Client Success & People Management

We are seeking a dynamic and result-oriented Account Manager – Client Success wh...

Location

India , Jaipur

Salary:

Not provided

HabileLabs

Expiration Date

Until further notice

Requirements

Strong leadership and people management skills
Excellent communication and stakeholder management abilities
Experience in account management, client servicing, or customer success roles
Proven track record of account expansion and revenue growth
Understanding of workforce planning and recruitment coordination
Strong commercial awareness and negotiation skills
Ability to manage multiple accounts simultaneously
Problem-solving mindset with strong decision-making ability

Job Responsibility

Act as the primary point of contact for assigned client accounts
Build and maintain strong, long-term relationships with client stakeholders
Ensure high levels of client satisfaction, retention, and engagement
Conduct regular business reviews and strategic discussions with clients
Manage and support employees deployed at client locations
Ensure performance standards, engagement levels, and delivery quality are maintained
Address team concerns, resolve conflicts, and ensure alignment with client expectations
Drive accountability, ownership, and performance improvement within the team
Identify upselling and cross-selling opportunities for internal products and services
Drive revenue growth within existing accounts through strategic engagement

Fulltime

New

Principal Relationship Management - Strategic Client Management

Our US & Canadian Markets team is seeking a Principal Relationship Management an...

Location

United States , Riverwoods

Salary:

138100.00 - 157700.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED or equivalent certification
At least 6 years of business development, sales, strategy or relationship management experience within the financial services or payments industry

Job Responsibility

Strategic Growth: Identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth
Business Development: Creating business cases for new development activities with internal and external partners
Relationship Management: Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies
Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume
Risk & Compliance: Actively managing and evaluating risk and customer-impacting issues, and ensuring compliance with new processes during contract and pricing negotiations
Market Analysis: Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation
Client Engagement: This is a client-facing role requiring approximately 25-30% travel

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
health, financial and other benefits

Fulltime

Senior Analyst, Account Management

The Senior Analyst, Account Management will join the Financial Institutions team...

Location

Netherlands , Amsterdam

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Relevant experience in account management, business development, consulting, or a similar client-facing role
Ability to build and maintain relationships with a range of stakeholders, including senior professionals
Understanding of the financial services landscape is beneficial, along with an interest in banking, payments, and regulatory developments
Strong analytical and problem-solving skills, with the ability to identify opportunities and contribute to strategic thinking
Collaborative, proactive, and adaptable, with the ability to work effectively in a team-oriented and fast-paced environment
Clear and effective communication skills, both written and verbal, in Dutch and English
Demonstrates accountability, ethical judgment, and professionalism

Job Responsibility

Manage and support strategic client relationships and contribute to account planning
Maintain high levels of client satisfaction by acting as a proactive and responsive partner
Help position Mastercard as a strategic advisor
Identify and support opportunities to grow Mastercard's revenue and strengthen client relationships
Develop an understanding of client priorities and challenges, aligning Mastercard's capabilities to evolving market needs
Contribute to innovative solutions that enhance client competitiveness
Support day-to-day operations to ensure efficient and effective service delivery
Contribute to continuous improvement and team effectiveness
Contribute to account planning and pipeline development
Support the translation of Mastercard's global and local priorities into client-focused strategies that build long-term value

Fulltime

Enterprise Account Client Manager

Location

United States , Hartford

Salary:

68000.00 - 83000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent, or a minimum of five (5) years of work history in any field
A minimum of three (3) years of security management experience
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
Professional, articulate, and able to use good independent judgment and discretion
Proven ability to maintain correspondence, discussions, and materials in strictest confidence
Outstanding oral and written communication skills
Ability to successfully interact at all levels of the organization, including with clients

Job Responsibility

Act as the primary client contact for the assigned Enterprise Account
Responsible for regular face-to-face client interaction and proactive resolution of any operational issues at assigned client base
maintain ongoing and proactive client contact, including site visits, meeting attendance, timely response and follow-up, phone calls, lunches, and other special events
Utilizing enterprise, branch, and corporate resources, define, address, and resolve all client issues, including personnel or staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service-related items
Ensure all post requirements are current and complete at assigned portfolio, including current post orders, training and licensing compliance, staff training, vehicle policy compliance, uniform and appearance standards being met, and other staff and client relations policies being administered according to company standards
Ensure staff at assigned portfolio accounts meets all client and company standards, that policies regarding coaching and discipline are followed consistently, employee complaints are promptly reported, investigated, and resolved, and compliance with all employee relations policies is followed consistently
Assist the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops in coaching, developing, and training site staff to meet branch needs
Includes oversight in company policy execution by branch staff, assistance in completing projects as directed by portfolio leadership
Directly responsible, with the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops for new account startups and transitions, ensuring staffing levels are met, training and uniform issues are addressed, and physically participating in startup activities to ensure a smooth transition
Attend and actively participate in management meetings within region and at corporate

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Eligibility for our retirement plans
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

SVP, Head Of Client Management

An exceptional opportunity has arisen for a high-calibre Securities Services pro...

Location

Hong Kong , Hong Kong

Salary:

1500000.00 - 1800000.00 HKD / Year

Randstad

Expiration Date

July 27, 2026

Requirements

Possess a Bachelor Degree in Finance, Business Administration, or a related academic discipline
A minimum of 10 years of experience in client management, client service, or relationship management strictly within the Securities Services sector
Demonstrate a strong, comprehensive understanding of custody and fund accounting mechanics
Proven leadership skills with a track record of motivating, mentoring, and developing an operational or client-facing team
Exceptional written and verbal communication skills with mandatory fluency in English, Mandarin, and Cantonese
Possess superior analytical thinking, sharp attention to detail, and robust problem-resolution skills

Job Responsibility

Assist in leading, motivating, and developing the team to deliver best-in-class professional customer services
Manage new deals, set up, and oversee critical post-closing activities, including handling waiver and amendment requests
Monitor the timely submission of covenants and maintain a rigorous document inventory
Participate in comprehensive documentation reviews from an operational perspective to ensure seamless, ongoing deal administration
Work proactively and collaboratively with internal and external stakeholders to deliver a premium client management experience
Build and maintain highly effective working relationships with respective clearing systems, including Euroclear Bank, Clearstream Banking, and the CMU
Provide robust oversight, guidance, and strategic advice to the Operations team on day-to-day activities to ensure flawless service quality
Participate in ad-hoc projects and strategic initiatives as and when required by senior leadership

What we offer

discretionary bonus

Fulltime

Senior Client Account Manager

We're looking for a sharp, positive and motivated self-starter to join our Canad...

Location

Canada , Toronto

Salary:

Not provided

Expiration Date

Until further notice

Requirements

7 years of experience in advertising sales and account management
Strong understanding of customer marketing funnel and traditional marketing ecosystem
Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
Tenacious and entrepreneurial approach to working through product, process, and client challenges
Experience cultivating strong relationships with external partners
Exceptional communication and interpersonal skills
Ability to work in a fast-paced and unstructured work environment
High attention to detail
Proficiency in Excel preferred

Job Responsibility

Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
Proactively seek and represent client needs and asks to cross-functional stakeholders
Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Fulltime

Pharmacist - Clinical Advisor (Sales & Account Management)

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Work at Home

Salary:

123250.00 - 208000.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

3+ years of managed care Pharmacist experience and/or 1 year of Managed Care Residency program
Active pharmacist license that is in good standing
Demonstrated experience in a client-facing role within the managed care environment
Demonstrated understanding of and experience with utilization management trends and programs within the managed care environment
Highly organized, detail oriented, proficient analytical ability with effective listening & presentation skills are required

Job Responsibility

Manages the clinical relationship by influencing multiple key decision makers at a health plan
Manages at least 2 and up to 4 market segments for any particular client (Medicare, Medicaid, Exchange, or Commercial)
Proactively managing the clinical relationship alongside the business lead to understand and drive each client’s priorities, financial targets, clinical goals and other commitments
Works cross-functionally with internal partners to optimize product offerings
Analyzes and evaluates client’s data and competitive marketplace conditions to develop and execute a comprehensive business plan
Collaborating with clients on analysis of key marketplace competitors
Consulting with and recommending standard and custom formulary options and utilization management edits
Collaborating with internal partners to develop or modify custom programs or formularies
Collaborating with trade partners on formulary strategies to maximize rebate value and drive lowest net cost
Consulting with and recommending utilization management programs or other clinical programs

What we offer

medical
dental
vision coverage
paid time off
retirement savings options
wellness programs
other resources

Fulltime

Client Account Executive, Enterprise

As a Client Account Executive, Enterprise, you will be responsible for providing...

Location

United States , Tempe

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

7+ years of sales experience in an ever-changing environment
Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background
Ability to communicate, present, and influence key stakeholders and decision-makers
Experience providing timely and accurate forecasts to sales leadership
Excellent time management and organizational skills with the ability to track complex details
Experienced with CRM software (e.g., Salesforce) and G Suite tools (Google Sheets)

Job Responsibility

Focused on a portfolio of customers, the Enterprise CAE will own the sales process from start to finish
Create an account plan for how you will achieve your quarterly goals
Cultivate relationships with our customers to gain insight into customer strategy and expansion plans
Work leads and generate pipeline
Achieve or exceed quarterly revenue goals
Serve as a Dialpad expert and become a trusted advisor and resource for your customers
Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program
Become an advocate for the customer back to Dialpad
Work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base

What we offer

Competitive salary
comprehensive benefits
real opportunities for growth
cutting-edge AI tools
robust training program

Select Country

Client Account Management

Job Description

Job Responsibility

Requirements

What we offer

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