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Client Account Management

Sweden, Stockholm · Job Posted April 27, 2026
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Job Description

We are seeking a proactive and relationship-driven professional to join our Client Account Management team. In this role, you will be responsible for building strong client partnerships, ensuring customer satisfaction, and driving long-term business growth through effective account management strategies.

Job Responsibility

  • Manage and develop relationships with a portfolio of clients, serving as their main point of contact
  • Understand client needs, objectives, and challenges to provide tailored solutions
  • Coordinate with internal teams to ensure timely and high-quality delivery of products and services
  • Monitor account performance and identify opportunities for growth, upselling, and cross-selling
  • Prepare and present reports, performance reviews, and strategic recommendations to clients
  • Handle client inquiries, issues, and escalations in a professional and timely manner
  • Support contract negotiations, renewals, and account planning activities
  • Maintain accurate records of client interactions and account activities in CRM systems
  • Collaborate with sales, marketing, and operations teams to align on client strategies
  • Contribute to continuous improvement of client experience and service delivery processes

Requirements

  • Degree in Business Administration, Marketing, Communications, or a related field
  • Proven experience in account management, client services, or sales roles
  • Experience working with CRM systems and account management tools
  • Strong understanding of customer relationship management principles
  • Experience in managing multiple client accounts simultaneously

What we offer

  • A dynamic and collaborative work environment
  • Opportunities to work with diverse clients and industries
  • Professional development and career growth opportunities
  • A culture that values innovation, teamwork, and client success
  • Competitive compensation and benefits package

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