Client Account Executive, Mid-Market

• Provide best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue
• Serve as a consultant to the client, demonstrating the value of what's possible through the implementation of additional Dialpad product suite offerings
• Develop and execute a sales strategy for their book of business
• Be responsible for meeting or exceeding sales and revenue goals and objectives, managing overall customer relationships, and ensuring customer satisfaction
• Ensure our customers continually realize the value of their accounts, driving positive outcomes for both the customer and Dialpad
• Own the sales process from start to finish
• Work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base
• Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics
• Cultivate relationships with our customers to gain insight into customer strategy and expansion plans—aligning our product suite with their goals
• Generate a pipeline and drive an efficient sales process
• Achieve or exceed quarterly revenue goals
• Serve as a Dialpad expert, becoming a trusted advisor and resource for your customers
• Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program
• Become an advocate for the customer to return to Dialpad

• 3-5+ years of experience in a closing sales role
• Previous Mid-Market experience preferred
• Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background
• Ability to communicate, present, and influence key stakeholders and decision-makers
• Experience with solution-selling techniques such as SPICED and/or MEDDICC
• Experience providing timely and accurate forecasts to sales leadership
• Excellent time management skills with the ability to track numerous details
• Willingness to travel to customer locations or events as needed
• SaaS sales background required
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets)

Bonus points for UCaaS/CCaaS

• Competitive salary, comprehensive benefits, and real opportunities for growth
• Cutting-edge AI tools
• Robust training program
• Vibrant office environment
• Recognized as a Great Place to Work