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As a Client Account Executive, Enterprise, you will be responsible for providing best-in-class account management across a portfolio of existing Dialpad customers while growing year-over-year revenue. Serving as a consultant to the client, the CAE will demonstrate the value of what's possible through the implementation of additional Dialpad product suite offerings. The CAE will develop and execute a sales strategy for their book of business. They will be responsible for meeting or exceeding sales and revenue goals and objectives, overall customer relationship management, and customer satisfaction. The CAE is ultimately responsible for ensuring our customers are consistently realizing the value of their account, driving positive outcomes for both the customer and Dialpad.
Job Responsibility:
Focused on a portfolio of customers, the Enterprise CAE will own the sales process from start to finish
Create an account plan for how you will achieve your quarterly goals
Cultivate relationships with our customers to gain insight into customer strategy and expansion plans
Work leads and generate pipeline
Achieve or exceed quarterly revenue goals
Serve as a Dialpad expert and become a trusted advisor and resource for your customers
Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program
Become an advocate for the customer back to Dialpad
Requirements:
7+ years of sales experience in an ever-changing environment
UCaaS / CCaaS experience strongly preferred
Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background
Ability to communicate, present, and influence key stakeholders and decision-makers
Experience providing timely and accurate forecasts to sales leadership
Excellent time management and organizational skills with the ability to track complex details
Experienced with CRM software (e.g., Salesforce) and G Suite tools (Google Sheets)