Clerk, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Shenzhen

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a clerk at JW Marriott Hotel Shenzhen, you will enter and manage work-related information, verify details, communicate with staff, assist guests, and follow safety, quality, and efficiency standards. Work collaboratively in a team-oriented, inclusive luxury environment that values employee well-being and growth.

Job Responsibility:

Welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
ensure adherence to quality expectations and standards
identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, or cost-savings
perform other reasonable job duties as requested by supervisors.

Requirements:

Enter and locate work-related information using computers and/or point of sale systems
read and visually verify information in a variety of formats
transmit information or documents using a computer, mail, or facsimile machine
exchange information with other employees using electronic devices
stand, sit, or walk for an extended period of time or for an entire work shift
follow all company safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
ensure adherence to quality expectations and standards
identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, or cost-savings
move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
perform other reasonable job duties as requested by supervisors.

What we offer:

Equal opportunity employer
access to opportunity
fostering an environment of inclusion
training, development, and recognition opportunities
holistic well-being focus.

Additional Information:

Job Posted:
June 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Clerk