Clerk - Receptionist

• Manage patient registration and scheduling
• Process patient flow
• Address billing inquiries
• Provide essential clerical support
• Maintain strict confidentiality
• Handle financial transactions securely
• Remain vigilant for any patient needs
• Demonstrate comprehensive knowledge of third-party payor (HMO, PPO, EPO, government programs, etc.)
• Obtain required authorizations for all exams upon scheduling and/or registering
• Process TARs when necessary
• Enter the correct order under the order entry module
• Ensure that all orders have correlating diagnoses
• Notify the technologists of phone report exams and STAT cases
• Accept payments and set up payment arrangement contracts
• Process all subpoenas and requests from insurance companies, attorneys and attorney services
• Ensure processing fee and patient authorization has been obtained
• Gather adequate information for the process to release diagnostic images and reports
• Separate and distribute daily schedules and reports in order of priority, facilitating patient care

Completion of a medical terminology class or equivalent work experience

• Previous clerical experience in a medical setting, including telephone and typing skills
• Other medical billing experience

• Medical
• Prescription drug
• Dental
• Vision plans
• Life insurance
• Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
• Tuition reimbursement
• Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings