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As one of the nation’s premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets. The Clerk position is responsible for conducting the day-to-day activities related to Mail Services, as instructed by the Team Leader and in accordance with the work schedule calendar and customer's requirement. The Clerk position will report to the Team Leader.
Job Responsibility:
Perform Mail related tasks under direct supervision of Team Leader
Conduct mail runs in a timely fashion, adhering to established schedule
Process outgoing USPS mail by ensuring proper postage and packaging
Process priority UPS/FedEx outgoing packages. Ensure paperwork is correct to guarantee delivery date is met as defined by customer
Deliver copier paper to centralized copy rooms as needed
Sort and process daily branch mail and ensure the branch mail schedule is being adhered to
Sort all incoming mail accurately and in timely fashion, following established Service Level Agreement
Research all unknown and unaddressed mail to ensure delivery to appropriate party
Provide administrative support related to answering department phones, and completion of department paperwork
Inspect all work-related equipment to ensure that it is operational and safe. Report damages and follow up
Assist customers and respond to inquiries to ensure that a high level of Customer Service is maintained
Assist in gathering production numbers, meter reads and charge back information to prepare monthly reports
Assist in conducting general safety inspections and participate in job-related training as required
Other duties as assigned
Requirements:
High school diploma or general education degree (GED)
Strong communication skills
Good customer service skills
No mailroom experience required
Ability to operate manual, electric, and motorized cart pallet jacks
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