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Clerk-Front Desk

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
China , Dongguan

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Marriott Hotels offer a career focused on delivering exceptional hospitality and service, innovating globally while prioritizing comfort and familiarity. JW Marriott embraces a culture of holistic well-being, professional development, and camaraderie among associates to provide exceptional guest experiences. Marriott encourages diversity, inclusion, and non-discrimination while fostering a positive work environment.

Job Responsibility:

  • Process guest check-ins by confirming reservations and assigning rooms
  • Process payment types such as charges, cash, checks, debit, or credit
  • Handle guest check-outs including resolving late and disputed charges
  • Answer guest calls, messages, requests, and questions
  • Coordinate with Housekeeping to track room readiness
  • Communicate parking procedures to guests and dispatch staff as needed
  • Provide directions and information about the property and local attractions
  • Run daily reports on arrivals, departures, and special requests
  • Complete cashier and closing reports
  • Count, balance, and drop receipts according to accounting requirements
  • Follow company safety and security policies
  • Welcome and address guests by company standards
  • Maintain a clean and professional appearance
  • Speak using clear and professional language
  • Develop positive working relationships
  • Stand, sit, or walk for extended periods
  • Move, lift, carry, push, and pull objects weighing up to 10 pounds
  • Perform duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None
What we offer:
  • Opportunities for training and development
  • Recognition
  • Holistic well-being focus
  • Belonging to a global team
  • Non-discrimination policy

Additional Information:

Job Posted:
November 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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