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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. About the Radiology Department: Our administration team is one of the largest in the hospital and handles close to 500 scans per day. We provide administrative support, including patient reception and bookings, electronic and manual file management, typing, data entry, results distribution and billing services to the Austin Health Radiology division. About the role: As the Clerical Team leader, you will work collaboratively with the Administration Manager to ensure the effective management of the administration functions. This position is based across two Austin Health sites, the Heidelberg Repatriation Hospital and the Austin Hospital, and a variety of shifts are worked on a rotational basis.
Job Responsibility:
Assist with administrative tasks and the organisation and management of admin staff, including rostering requirements, planning for leave and arranging job rotation
Perform daily reception functions to ensure that patients are booked, arrived and attended to promptly, efficiently and courteously
Update clerical work practice standards, associated documentation, workflows and standard operating procedures
Requirements:
Previous leadership experience in a similar role
A patient and customer focused approach to care delivery
Flexibility to work a variety of shifts
What we offer:
Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
Onsite childcare at Austin Hospital, easy access via public transport and car parking options