Clerical officer

• Welcome and register patients, families, and visitors, ensuring everyone receives a warm, helpful, and professional service
• Manage face-to-face, telephone, and email enquiries efficiently, providing information and direction as needed
• Maintain patient records accurately and confidentially on electronic systems, upholding trust standards and data protection policies
• Support the clinical team with administrative tasks-booking follow-up appointments, coordinating patient transport, and relaying important messages

• Excellent communication, organisational, and administrative skills
• Professional and compassionate approach-especially when supporting people in difficult or sensitive circumstances
• Ability to work efficiently in a busy environment and to prioritise tasks independently
• IT competence and keen attention to detail

Prior experience in a healthcare setting is desirable, but not essential-full training will be provided

• paid holidays plus pension
• full support, training, and opportunities for development within the NHS