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Clerical Officer Grade III

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TTM Healthcare

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Location:
Ireland , Ballybrit, Galway

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

17.31 - 26.79 EUR / Hour
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Job Description:

The role requires someone who works well as part of an established team, is comfortable taking direction, and is happy to share an equal workload within a structured environment.

Job Responsibility:

  • Making and booking patient appointments accurately using the practice system
  • Answering telephone queries in a professional and courteous manner
  • Managing and amending appointment times on the system as required
  • Responding to patient queries efficiently and appropriately
  • Maintaining accurate patient records in line with practice procedures
  • Using practice office systems effectively and consistently
  • Supporting the wider administrative team as required
  • Ensuring confidentiality and compliance with data protection requirements
  • Using Microsoft Excel for administrative tasks as required

Requirements:

  • Previous experience working within office systems in a practice or healthcare setting
  • Excellent telephone manner and strong telephone etiquette
  • Experience making and managing patient appointments
  • Ability to listen carefully to patients and respond appropriately
  • Proficient in Microsoft Excel
  • Strong attention to detail and accuracy
  • Ability to follow direction and work within established procedures
  • Comfortable working as part of a team and sharing workload equally
  • Professional, calm and patient-focused approach

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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