Clerical Officer - Emergency Department Job at Sheffield Children's NHS Foundation Trust (Sheffield)

Emergency Department Reception Team Leader

We are looking for someone to join our Emergency Department (ED) at Sheffield Ch...

Location

United Kingdom , Sheffield

Salary:

28392.00 - 31157.00 GBP / Year

Sheffield Children's NHS Foundation Trust

Expiration Date

Until further notice

Requirements

NVQ Level 4 or equivalent acquired relevant experience
GCSE or equivalent in English Language and Mathematics
Substantial administrative experience, including staff supervision and training
Excellent IT skills with experience using databases and administration systems
Substantial experience of administration work
Staff supervisory and/or training experience
Dealing with the general public
Of using computers at work
Excellent customer service skills
Excellent keyboard/computer skills including Microsoft Office

Job Responsibility

Work as Senior Admin and Clerical Receptionist, while overseeing the wider admin and clerical team
Manage rotas, annual leave, and ensure correct staffing levels across Reception, AAU, and GP in ED
Provide guidance on daily operational issues, ensuring resolution of problems as they arise
Support recruitment, performance management, and training for all admin staff
Ensure all admin responsibilities are delivered and to a high standard of care

What we offer

Generous annual leave
Pension schemes
Health and wellbeing programmes
Exclusive discounts

Fulltime

Emergency Department Reception Team Leader

We are looking for someone to join our Emergency Department (ED) at Sheffield Ch...

Location

United Kingdom , Sheffield

Salary:

27485.00 - 30162.00 GBP / Year

Sheffield Children's NHS Foundation Trust

Expiration Date

Until further notice

Requirements

NVQ Level 4 or equivalent acquired relevant experience
GCSE or equivalent in English Language and Mathematics
Substantial experience of administration work
Staff supervisory and/or training experience
Dealing with the general public
Of using computers at work
Excellent customer service skills
Excellent keyboard/computer skills including Microsoft Office
Ability to work under pressure
Ability to priorities workload

Job Responsibility

Work as Senior Admin and Clerical Receptionist, while overseeing the wider admin and clerical team
Manage rotas, annual leave, and ensure correct staffing levels across Reception, AAU, and GP in ED
Provide guidance on daily operational issues, ensuring resolution of problems as they arise
Support recruitment, performance management, and training for all admin staff
Ensure all admin responsibilities are delivered and to a high standard of care

What we offer

Generous annual leave and pension schemes
Health and wellbeing programmes
Exclusive discounts

Fulltime

Appointment Clerk

This position provides high level member assistance by scheduling various appoin...

Location

United States , Lancaster

Salary:

29.57 - 32.76 USD / Hour

Kaiser Permanente

Expiration Date

Until further notice

Requirements

One (1) year of customer service experience in a service related industry, preferably healthcare
Per the National Agreement, current KP Coalition employees have this experience requirement waived
High school diploma or equivalent
Effective telephone communication skills and excellent interpersonal skills
Must obtain passing score on Customer Care Simulation assessment
The Customer Care Simulation assessment score must be current within one (1) year
Must be able to effectively communicate, verbally and in writing, in English
Must complete Service Orientation Assessment
As part of applicant process, must take Proofreading Assessment for non KP employees only.

Job Responsibility

Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws
Operates in a high volume, highly structured call center environment by responding to incoming calls
Determines the type of appointment requested or needed, reviews scheduling mix of various physicians/providers, and them makes appointment utilizing appropriate guidelines
Prioritizes member needs and offers alternatives to members when appropriate
Utilizes superior customer service skills to provide service to members when diffusing difficult member encounters
Uses tact and diplomacy in handling difficult interactions with members
Determine if calls are urgent or emergent by listening to the member, following established guidelines, and then transferring the call to a Registered Nurse when appropriate
Composes messages for physician/providers, Registered Nurses or other medical staff based on member requests
Responds in a courteous and professional manner to general questions, using on-line databases to provide information to any member or other personnel calling the center
Identifies ways to improve quality of service to members and recommends steps used to accomplish these changes

Receptionist

Answers incoming telephone calls in a cheerful and marketing oriented way, deter...

Location

United States , Newburyport

Salary:

17.00 - 20.40 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
or one to three years related experience and/or training
or equivalent combination of education and experience
Basic First Aid and CPR certification where required
Must successfully complete all Atria specified training programs
Able to read and comprehend simple instructions, short correspondence, and memos
Able to write simple correspondence
Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Job Responsibility

Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department
Retrieves messages from voice mail and forwards to appropriate personnel
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
Coordinates guestroom reservations
Maintains current list of residents who are hospitalized
Updates appointment calendars, including transportation and beauty calendars, as directed
Receives, sorts, and routes mail, and maintains and routes publications
Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.)

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Parttime

Receptionist

Part-Time - Receptionist

Location

United States , Philadelphia

Salary:

15.00 - 18.00 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
or one to three years related experience and/or training
or equivalent combination of education and experience.
Basic First Aid and CPR certification where required.
Must successfully complete all Atria specified training programs.
Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Able to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.

Job Responsibility

Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
Retrieves messages from voice mail and forwards to appropriate personnel.
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Coordinates guestroom reservations.
Maintains current list of residents who are hospitalized.
Updates appointment calendars, including transportation and beauty calendars, as directed.
Receives, sorts, and routes mail, and maintains and routes publications.
Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Parttime

Receptionist

Answers incoming telephone calls in a cheerful and marketing oriented way, deter...

Location

United States , Scottsdale

Salary:

15.15 - 18.18 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
or one to three years related experience and/or training
or equivalent combination of education and experience
Basic First Aid and CPR certification where required
Must successfully complete all Atria specified training programs
Able to read and comprehend simple instructions, short correspondence, and memos
Able to write simple correspondence
Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Job Responsibility

Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department
Retrieves messages from voice mail and forwards to appropriate personnel
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
Coordinates guestroom reservations
Maintains current list of residents who are hospitalized
Updates appointment calendars, including transportation and beauty calendars, as directed
Receives, sorts, and routes mail, and maintains and routes publications
Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.)

What we offer

Competitive Pay
Paid Holidays
PTO
Comprehensive Health Plans
Medical coverage
Vision coverage
Dental coverage
Company paid short term and long term disability
Voluntary benefits such as critical illness coverage
Career Advancement Opportunities

Fulltime

Receptionist

Answers incoming telephone calls in a cheerful and marketing oriented way, deter...

Location

United States , Camarillo

Salary:

16.90 - 20.28 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
or one to three years related experience and/or training
or equivalent combination of education and experience. Basic First Aid and CPR certification where required. Must successfully complete all Atria specified training programs. Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Able to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.

Job Responsibility

Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department
Retrieves messages from voice mail and forwards to appropriate personnel
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
Coordinates guestroom reservations
Maintains current list of residents who are hospitalized
Updates appointment calendars, including transportation and beauty calendars, as directed
Receives, sorts, and routes mail, and maintains and routes publications
Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.)

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Receptionist

Location

United States , Walnut Creek

Salary:

17.00 - 20.40 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
or one to three years related experience and/or training
or equivalent combination of education and experience
Basic First Aid and CPR certification where required
Must successfully complete all Atria specified training programs
Able to read and comprehend simple instructions, short correspondence, and memos
Able to write simple correspondence
Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Able to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Job Responsibility

Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department
Retrieves messages from voice mail and forwards to appropriate personnel
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
Coordinates guestroom reservations
Maintains current list of residents who are hospitalized
Updates appointment calendars, including transportation and beauty calendars, as directed
Receives, sorts, and routes mail, and maintains and routes publications
Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.)

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

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Clerical Officer - Emergency Department

Job Description

Job Responsibility

Requirements

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