Clerical/Admin Officer

Administrative Officer Location: Cardiff, Darlington, Salford or Birmingham (Hybrid working in one of the following offices) Pay Rate: £12.89 per hour Start Date: ASAP Contract Length: 9 months Clearance Required: Basic DBS About the Role We are currently recruiting for a Clerical / Administrative Officer to join a busy resourcing team within a large public sector organisation. This is a junior-level role that plays a key part in maintaining business continuity during a period of high demand. You will provide essential administrative support, ensuring day-to-day operations run smoothly and efficiently. Key Responsibilities Manage shared inboxes and respond to queries in a timely manner Provide general administrative support, including record keeping and meeting coordination Support day-to-day business processes and ensure tasks are completed accurately and on time Carry out data entry, tracking, and reporting using internal systems and spreadsheets Liaise with internal stakeholders to chase actions and collate information Maintain logs and documentation to support team activities Assist with ad hoc administrative tasks as required Skills and Experience Required Essential Strong IT skills, particularly in Microsoft Office (Word, Excel, Outlook) Good organisational and time management abilities Excellent communication skills Ability to work both independently and as part of a team Confident using digital systems and learning new processes Previous administrative experience Desirable Customer service experience Candidates without direct admin experience may still be considered if they demonstrate strong Microsoft Office skills and a willingness to learn. Personal Attributes Friendly, approachable, and professional manner Strong team player with a collaborative approach Proactive and able to use initiative Open to feedback and able to follow instructions effectively Working Pattern Hybrid working: 60% office based / 40% working from home Initial training period will require full-time office attendance (dependent on location) Additional Information Interviews will be conducted via Microsoft Teams (30 minutes) Basic DBS clearance required prior to start (provided by Brook Street) Why Apply? This is an excellent opportunity to gain experience within a fast-paced public sector environment, develop your administrative skills, and contribute to a supportive and collaborative team. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.