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We have an exciting opportunity for you to join our Customs Clearance team as a Clearance Broker.
Job Responsibility:
Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied
Using in-house systems to create accurate and legally compliant clearance declarations
Contacting customers or government agencies to clarify information when needed
Resolving routine customer and customs disputes
Building effective relationships with our customers and helping them to choose the best suited clearance services
Working within tight time frames in a busy office environment
Requirements:
Good team working skills with experience of contributing to team performance in a busy office environment
Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements
Customer focused with excellent communication skills
Attention to detail and the ability to make sound numerical decisions within tight time deadlines
Good analytical and problem-solving skills
Good Microsoft Office and PC skills
What we offer:
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations