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Cleaning Services Manager

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Legends Global

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Location:
United States , Minneapolis

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

65000.00 - 75000.00 USD / Year
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Job Description:

The Cleaning Services Manager provides strategic leadership and overall accountability for all cleaning and housekeeping operations at U.S. Bank Stadium. This role is responsible for setting department standards, managing budgets and labor, overseeing vendors, and ensuring the venue consistently meets first-class cleanliness and safety expectations for all events.

Job Responsibility:

  • Provides strategic leadership and overall accountability for all cleaning and housekeeping operations at U.S. Bank Stadium
  • Responsible for setting department standards, managing budgets and labor, overseeing vendors, and ensuring the venue consistently meets first-class cleanliness and safety expectations for all events
  • Provides overall leadership and strategic direction for the Cleaning Services department
  • Directly supervises Cleaning Services Assistant Managers
  • Establishes department goals, service standards, and performance expectations
  • Holds final authority for hiring, performance evaluations, corrective actions, and terminations
  • Approves staffing models, labor budgets, schedules, and third-party vendor utilization
  • Serves as the final escalation point for operational, staffing, labor-relations, and performance issues
  • Develops, implements, and enforces comprehensive cleaning standards, procedures, and service levels for all areas of the facility
  • Provides strategic leadership for all event-driven cleaning operations
  • Establishes annual, seasonal, and event-specific labor plans
  • Manages departmental operating budgets and third-party vendor contracts
  • Oversees deep cleaning programs and capital equipment initiatives
  • Conducts routine audits, inspections, and performance reviews
  • Supports and participates in events occurring outside of normal business hours

Requirements:

  • Proficiency in general office software, including Microsoft Word and Excel
  • Working knowledge of safety programs, OSHA standards, and workplace safety practices
  • Strong ability to follow and issue verbal and written instructions clearly and effectively
  • Demonstrated ability to build and maintain effective working relationships with staff, vendors, clients, and stakeholders
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and extended hours based on event demands
  • Ability to occasionally lift and/or move up to 50 pounds
  • High School diploma or GED required
  • Minimum of eight (8) years of experience in a similar role within a large facility environment, preferably a sports or entertainment venue
  • Demonstrated experience purchasing and managing housekeeping supplies and cleaning equipment
  • Prior experience supervising staff in a fast-paced, event-driven environment preferred
  • Must be at least 18 years of age
  • Ability to work effectively with a diverse workforce
  • Professional, friendly, and courteous demeanor
  • Maintain a professional appearance and grooming standards
  • Ability to stand for extended periods, walk long distances, and climb stairs

Nice to have:

  • Strong problem-solving and decision-making skills
  • Excellent verbal and written communication skills
  • Customer-focused mindset with attention to detail
  • Ability to lead, motivate, and manage a diverse workforce

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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