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We are seeking a Key Account Manager to take full ownership of a high-profile portfolio of Tesla cleaning contracts across the South of England, covering approximately 25 dealership sites. In this role, you’ll lead operational teams to deliver exceptional service standards, build strong client relationships, and drive commercial performance. Acting as the primary point of contact for Tesla, you will balance service excellence with profitability, while ensuring compliance and operational consistency across all sites.
Job Responsibility
Ensure contracted cleaning standards are consistently delivered across all Tesla sites
Build and maintain strong relationships with Tesla stakeholders
Manage budgets, control spend, approve POs/NTEs, and identify opportunities to drive efficiency and contract growth
Recruit, develop, and retain high-performing teams
Oversee staffing structures, scheduling, performance management, and overall service delivery across multiple sites
Support contract changes, new site setups, and process improvements
Maintain full compliance with H&S, statutory regulations, and internal governance
Address underperformance, manage risk, and implement structured improvement plans
Use data, MI reporting, and insights to drive efficiencies, standardisation, and measurable service improvements
Requirements
Minimum 3 years’ experience in a similar role within a service-led organisation
Proven experience managing multi-site operations
Full UK driving licence
Full 5-year checkable employment history including references and right to work in the UK
Strong IT skills including Microsoft Office and ability to learn internal systems
Relevant qualifications (desirable)
Nice to have
Relevant qualifications (desirable)
What we offer
Be part of a growing, forward-thinking organisation
Manage a prestigious national account with Tesla
Work within a supportive leadership structure and national support network
Opportunities for development through Kingdom Academy
Operate within a business that values people, performance, and innovation