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Cleaner

Mexico, Mexico City · Job Posted March 19, 2026
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Job Description

Cleaner position at JW Marriott Hotel Mexico City Polanco. Position involves cleaning public/employee areas, maintaining safety standards, providing guest service, and performing physical tasks. Part of Marriott International's luxury portfolio.

Job Responsibility

  • Clean public and employee restrooms and showers
  • Clean glass in public and employee areas
  • Clean floor surfaces using designated chemicals, supplies, equipment
  • Dust surfaces in assigned area
  • Empty trash containers, ashtrays, ash urns
  • Inspect furniture condition for tears, rips, stains and report damages
  • Clean and maintain lights
  • Post caution signs to limit traffic when necessary
  • Contact other departments for urgent repairs
  • Respond promptly to requests from guests and other departments
  • Identify and report preventative/maintenance issues in public areas/guest rooms
  • Perform other reasonable job duties as requested

Requirements

  • No high school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to follow company and safety policies
  • Ability to report maintenance problems, safety hazards, accidents, or injuries
  • Ability to complete safety training and certifications
  • Ability to properly store flammable materials
  • Ability to ensure uniform and personal appearance are clean and professional
  • Ability to maintain confidentiality
  • Ability to welcome and acknowledge guests
  • Ability to anticipate and address guests’ service needs
  • Ability to assist individuals with disabilities
  • Ability to thank guests with genuine appreciation
  • Ability to speak using clear and professional language
  • Ability to support team goals
  • Ability to ensure adherence to quality standards
  • Ability to move, lift, carry, and place objects weighing ≤55 lbs without assistance and >55 lbs with assistance
  • Ability to push and pull machinery over sloping/uneven surfaces
  • Ability to reach overhead and below knees, bend, twist, pull, stoop
  • Ability to visually inspect tools/equipment
  • Ability to grasp, turn, manipulate objects requiring fine motor skills
  • Ability to move through narrow, confined, elevated spaces
  • Ability to move up/down a ladder
  • Ability to stand, sit, kneel, walk for extended periods

What we offer

  • Training opportunities
  • Development opportunities
  • Recognition
  • Place to pursue passions
  • Luxury environment
  • Focus on holistic well-being

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