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To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent customer service standards to every customer. Please note, this role will involve physical and manual handling. Weekend work is essential for the role.
Job Responsibility:
Prepare the vehicle by conducting operator maintenance, ensuring all products for delivery are correct and that they have been loaded onto the vehicle correctly and safely
Complete delivery notes, return sheets, and collect payments
Execute any special requests from customers by picking up and delivering items as directed on the delivery note
Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information
Check the run sheets, picking orders for your deliveries and routing
Plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note
Make customers aware of any stock shortages or problems with their delivery
Return all empty cases and gas bottles, and ensuring that they are correctly stored in the empties yard and unloaded in the correct manner
Ensure that correct health and safety procedures are adhered to
Complete all required checks and ensure that check sheets are passed to the distribution manager
The ability to help in the warehouse when required
Look presentable in the correct LWC Drinks uniform at all times
Requirements:
Good safety practices and driving habits
Possess the correct driving license required for the vehicle
Good communication skills
Excellent customer service skills
What we offer:
A discretionary £2000 bonus may be granted annually, subject to performance against defined KPIs