Claims Transformation Manager

It’s an exciting time for Admiral as it continues to embark on its diversification strategy with our newest product – Pet Insurance, launched in the summer of 2022, growing superbly well throughout 2023 and which expanded massively in 2024/25 with the acquisition of the More Than Pet Insurance business. We’re looking for a new Claims Transformation Manager to join our growing Pet and Claims Business and be part of our Claims Leadership community! You’ll be joining a dynamic department, that’s seeking a self-driven, impactful and confident professional to help us to shape and deliver strategic change as we face into a particularly exciting time of growth and innovation. This role would be perfect for an enthusiastic transformation manager, who has excellent communication skills, and a proven track record of delivering large scale business change in a smooth, positive and compelling manner. You’ll be a solutions-finder, who is resilient and has a keen eye for detail. You’ll be comfortable and confident to engage at all levels, and a range of external partners and suppliers. The successful candidate will be responsible for delivering key strategic change projects as we continuously strive to provide industry-leading products and services for our policyholders. Naturally, this will include ensuring we follow industry best practice and internal group policy in all our dealings, and supporting your Pet Claims team colleagues in an array of activities.