Claims Technician Job at Lawes Consulting Group (London)

Claims Technician

We are looking for a detail-oriented Claims Technician to provide administrative...

Location

United States , Pleasant Hill

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of office support or clerical experience involving data entry, document handling, and work management in a fast-paced setting
High school diploma or equivalent education
Familiarity with administrative support practices, recordkeeping, and general office procedures
Ability to work accurately within online systems and business software used for claim documentation and correspondence
Strong written and verbal communication skills with the ability to interact professionally with internal teams and external parties
Working knowledge of basic math, document preparation, filing, and office equipment operation
Ability to prioritize multiple assignments, follow instructions carefully, and meet time-sensitive deadlines
Experience supporting workers’ compensation processes, medical records handling, or claims-related administrative work is preferred

Job Responsibility

Provide day-to-day administrative support for workers’ compensation files, ensuring records, forms, and documentation are maintained accurately and efficiently
Create and update correspondence and claim-related documents using claims management platforms and standard office applications
Examine, authorize, and process invoices tied to claim activity, including medical review services, nursing support, mileage reimbursements, and legal billing
Compile and send medical reports and supporting materials within required deadlines, confirming each submission is complete and accurate before release
Distribute medical records and related documentation to attorneys and other authorized parties in a timely manner
Perform data entry and file maintenance to support organized claim handling and dependable recordkeeping
Use common office equipment such as computers, copiers, and fax machines to prepare, reproduce, and assemble claim materials
Assist broader claims operations with administrative tasks, special assignments, and other support needs as directed by leadership

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Claims Technician

The Claims Technician role provides technical claims support across multinationa...

Location

United Kingdom , London

Salary:

Not provided

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Previous experience handling casualty claims
strong London Market Claims knowledge
knowledge of property and financial lines
strong understanding of London systems such as ECF and IMR
excellent communication skills
highly organised
advanced Microsoft Excel and Word skills
familiarity with Eclipse.

Job Responsibility

Manage and coordinate a portfolio of US casualty binder claims
review claims information and coverage positions
oversee claim progression from notification to settlement
act as a claims advocate
utilise CLASS and ECF
provide claims support across financial lines and property
work closely with global stakeholders
maintain accurate claims records and data
participate in client reviews and renewal preparation.

Fulltime

Associate Claims Technician - Data Administration

You’ll provide administrative and operational support for the claims department,...

Location

United States , Stevens Point

Salary:

Not provided

Sentry

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent work experience
Customer service experience preferred

Job Responsibility

Scan, route, and classify incoming mail for all claims lines of business and monitor electronic queues to ensure claims staff receive appropriate materials and documents
Research incoming documents to identify existing claims, accounts, new losses, and misrouted mail
Coordinate incoming and outgoing mail as necessary
Perform data entry and verification of workers compensation medical billing for processing
Coordinate with internal customers, vendors, attorneys, adjusters, and others to resolve issues
Develop knowledge of jurisdictional requirements and best practices within assigned department, ensuring all tasks are completed effectively to meet compliance standards
Provide administrative support to technical staff by creating documents and forms, reviewing their incoming mail, sending their correspondence, and auditing internal storage logs
Distribute claims legal documentation according to established procedures
Maintain claims participants tax ID information in applicable claims systems
Maintain physical storage of vehicle titles and other related documentation along with handling of outgoing mail to support the salvage team

What we offer

Scheduled Hybrid work model (Monday and Friday work from home if you choose to, Tuesday through Thursday work in office)
In-office workspace and materials for home office
Laptop
Equipment for home office
Meal Subsidy
401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting
Sentry University (SentryU) and Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave

Fulltime

Claims Technician - Workers' Compensation

We are seeking a qualified Claims Technician for our Workers’ Compensation depar...

Location

United States , Redding

Salary:

19.00 - 26.00 USD / Hour

Sierra Pacific Industries

Expiration Date

Until further notice

Requirements

1 year of recent, progressive office administration experience
Knowledge of workers’ compensation terminology preferred
Demonstrated ability to work independently and in a team environment
Communicate effectively, verbally and in writing, with internal and external parties

Job Responsibility

Provide administrative support for our Workers' Compensation Adjusters
Communicate with injured workers and service providers to facilitate claims administration
Provide injured workers with information about the workers’ compensation process
Handle multiple priorities simultaneously and effectively prioritize tasks to meet deadlines
Prepare and submit various requests/responses, with supporting documentation, to the proper agency or vendor
Provide authorization for requested medical treatment or other services, when appropriate
Schedule appointments and communicate information to appropriate party/parties
Obtain medical, or other records, and route appropriately
Process payment of medical bills and invoices, meeting all statutory timeliness requirements
Sort incoming mail and documents, scan into document management system, evaluate and index documents to the appropriate claim file with pertinent notations

What we offer

Low-cost health benefits (medical, dental, vision)
401(k) with Company Match
Additional retirement contributions
Company-paid Life Insurance
Paid vacation and 10 holidays
We train and promote from within

Fulltime

Senior Claims Technician

We are looking for a Senior Claims Technician who can accurately process claims ...

Location

United Kingdom , Cheltenham

Salary:

27300.00 GBP / Year

PoloWorks

Expiration Date

Until further notice

Requirements

Preferred experience within insurance required
Great attention to detail with focus on service delivery and client experience
Good verbal and written communication skills
Able to work independently and collaborate with team members to provide effective feedback
Great organisation skills and priority management skills
Work lawfully and in accordance with regulatory, compliance and financial requirements including Data Protection, Code of conduct, health & safety, FCA and Lloyd’s regulations
Work in line with the applicable client / service specific procedure guides
Sufficient MS Office, Word, PowerPoint & Excel skills
Able to provide effective training, support and guidance to team members
Minimum 5 GCSEs at Grade 4 and above including Maths and English Language

Job Responsibility

Process claims, reinsurance and technical data in line with the applicable procedure guides, for both manual and system processing
Analyse technical data and calculate technical transactions including limits, premiums, claims, reserves and deductions, as well as maintaining effective logging and payment management
Manage internal and external queries to facilitate the accuracy and efficiency of data processing
Provide effective training, support and guidance to team members in regards to technical expertise
Manage and prioritise own workload effectively
Contribute to the production of internal and external (client) reporting, with particular focus on month and quarter end reporting
Process claims, reinsurance and technical data on a timely and accurate basis adhering to the applicable accuracy targets of 95% and Contractual Service Level Agreements per client / service
Operate in line with the flexible working guidelines to accommodate peaks and troughs, able to balance routine and busy periods, particularly month and quarter ends
Operate in line with all PoloWorks policies and guidelines
Take responsibility and ownership of personal development seeking opportunities to develop knowledge and competence

What we offer

Discretionary annual bonus
Minimum 24 days of annual leave (with the option to buy more)
Flexible, hybrid working
Private health insurance
Life assurance
Income protection
Enhanced pension contributions
Occupational maternity and paternity pay
Company volunteering days
Electric Vehicle (EV) leasing scheme

Fulltime

Senior Claims Technician

Senior Claims Technician role within a leading Lloyd's broker's claims technical...

Location

United Kingdom , London

Salary:

65000.00 - 70000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

5 – 10 years' experience in claims processing within a Lloyd's/London Market broker
Strong technical knowledge of cross-class claims
Experience with international business
Knowledge of bordereaux, claims payments, and end to end processing procedures
Excellent organisational and technical processing skills
High level of accuracy and attention to detail
Strong communication and stakeholder management abilities
Ability to work independently while contributing to team goals

Job Responsibility

Process claims for a wide range of classes across global territories
Manage claims payments, bordereaux, and related technical processing
Ensure accuracy and compliance with internal and market procedures
Collaborate closely with colleagues across client service, premium support, and claims teams
Provide technical expertise to support the efficiency of the division
Handle end-to-end claims processing through market systems
Maintain accurate claims records, payments, and reconciliation
Support claims reporting and assist with bordereaux management
Liaise with brokers and internal stakeholders to resolve technical queries
Contribute to improving processes and system usage where possible

Fulltime

Senior Claims Technician

Senior Claims Technician role with a leading name in the market, offering hybrid...

Location

United Kingdom , Birmingham

Salary:

35000.00 - 40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Experience in (Re)Insurance within a technical capacity
Strong aptitude for numbers
Proficiency in Microsoft Excel and other Microsoft Office applications
Willingness to learn and adapt
Strong organizational skills
Ability to manage workloads effectively
Familiarity with London Market systems such as CLASS/ECF and the IMR
Experience with Delegated Authority (Binders, Lineslips, Consortia)
Knowledge of Bordereau, particularly Lloyd's standard V5

Job Responsibility

Manage an assigned client portfolio
Take full responsibility for technical duties related to client accounts, premiums, and claims
Collaborate with Market Fiduciary to assist in the collection of funds
Oversee brokerage receivables, funding, retention, e-trading, post-booking receipts, ad hoc reporting requests, payment of funds, and all related management and transactional processes
Build and maintain strong relationships with Brokers, Clients, and Markets
Participate in training sessions and contribute to troubleshooting and process improvement within the Binder and Facility service team
Managing client accounts and ensuring the accuracy of technical processes
Collaborating with internal teams and external stakeholders to resolve issues and ensure smooth operations
Utilizing analytical skills to handle data and reporting requests
Participating in team discussions and training to enhance service delivery

What we offer

Hybrid working pattern (two days remote, three days in office)
Opportunity to work with experienced professionals in a global organization

Fulltime

Claims Technician Construction & Engineering

Due to continued growth and expansion, we currently have an exciting opportunity...

Location

United Kingdom , London

Salary:

Not provided

McLarens LLC

Expiration Date

Until further notice

Requirements

Demonstrable claims technician experience, including caseload management
A keen interest in construction related insurance matters and a willingness to learn and develop
An organised and methodical, accurate and analytical approach to work, with a considerable pride in the quality of output
Able to self-manage workload, whilst remaining a team player
Good working knowledge of Word and Excel
Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands
Thrive in a high-pressured working environment
Be driven to meet and exceed targets
Flexible with regards to travel which may be required as and when

Job Responsibility

Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging
Working closely with Adjusters to assist with investigation, claims management and validation enquiries
Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion
Assisting in the overseeing Adjuster caseloads when necessary, during periods of leave
Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a secondary point of contact where needed for interested parties
Aiding the production of technical reports for Adjusters in compliance with professional standards and internal guidelines and in accordance with agreed timescales
Aiding in the preparation of co-insurers apportionment spreadsheets
Ensuring time reporting and billing is compliant with internal standards processing and systems
Developing and running management information for clients as well as for internal use, including performance measurement and data integrity reports
Ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security

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