Claims Technician

• Provide day-to-day administrative support for workers’ compensation files, ensuring records, forms, and documentation are maintained accurately and efficiently
• Create and update correspondence and claim-related documents using claims management platforms and standard office applications
• Examine, authorize, and process invoices tied to claim activity, including medical review services, nursing support, mileage reimbursements, and legal billing
• Compile and send medical reports and supporting materials within required deadlines, confirming each submission is complete and accurate before release
• Distribute medical records and related documentation to attorneys and other authorized parties in a timely manner
• Perform data entry and file maintenance to support organized claim handling and dependable recordkeeping
• Use common office equipment such as computers, copiers, and fax machines to prepare, reproduce, and assemble claim materials
• Assist broader claims operations with administrative tasks, special assignments, and other support needs as directed by leadership

• At least 1 year of office support or clerical experience involving data entry, document handling, and work management in a fast-paced setting
• High school diploma or equivalent education
• Familiarity with administrative support practices, recordkeeping, and general office procedures
• Ability to work accurately within online systems and business software used for claim documentation and correspondence
• Strong written and verbal communication skills with the ability to interact professionally with internal teams and external parties
• Working knowledge of basic math, document preparation, filing, and office equipment operation
• Ability to prioritize multiple assignments, follow instructions carefully, and meet time-sensitive deadlines
• Experience supporting workers’ compensation processes, medical records handling, or claims-related administrative work is preferred

Experience supporting workers’ compensation processes, medical records handling, or claims-related administrative work is preferred

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan