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We are seeking a qualified Claims Technician for our Workers’ Compensation department located at our main office in Anderson, California. This position will support the administration of workers’ compensation claims in multiple states.
Job Responsibility:
Provide administrative support for our Workers' Compensation Adjusters
Communicate with injured workers and service providers to facilitate claims administration
Provide injured workers with information about the workers’ compensation process
Handle multiple priorities simultaneously and effectively prioritize tasks to meet deadlines
Prepare and submit various requests/responses, with supporting documentation, to the proper agency or vendor
Provide authorization for requested medical treatment or other services, when appropriate
Schedule appointments and communicate information to appropriate party/parties
Obtain medical, or other records, and route appropriately
Process payment of medical bills and invoices, meeting all statutory timeliness requirements
Sort incoming mail and documents, scan into document management system, evaluate and index documents to the appropriate claim file with pertinent notations
Requirements:
1 year of recent, progressive office administration experience
Knowledge of workers’ compensation terminology preferred
Demonstrated ability to work independently and in a team environment
Communicate effectively, verbally and in writing, with internal and external parties
What we offer:
We train and promote from within
Excellent low-cost health benefits
Retirement plan with employer-paid contributions
Paid vacation and 10 holidays
full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums