Claims Technician Job at Lawes Consulting Group (Southend, Essex)

Marine Claims Technician

Lawes are partnering with a leading global broker to assist with their recruitin...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Experience handling Marine Hull & Liability claims (Yacht claims a plus)
Technical expertise in claims presentation for optimal client outcomes
Strong negotiation, problem-solving, and decision-making abilities
Excellent communication and relationship management skills
Knowledge of London market systems (UTIS)
Cert CII/Dip CII (preferred)

Job Responsibility

Manage marine claims from initial advice to settlement
Negotiate settlements with clients, Lloyd’s, and Company markets
Support Broking Teams in client retention and acquisition
Analyse and present claims for optimal results
Stay up to date with industry trends and provide risk management insights

Fulltime

Claims Technician Construction & Engineering

Due to continued growth and expansion, we currently have an exciting opportunity...

Location

United Kingdom , London

Salary:

Not provided

McLarens LLC

Expiration Date

Until further notice

Requirements

Demonstrable claims technician experience, including caseload management
A keen interest in construction related insurance matters and a willingness to learn and develop
An organised and methodical, accurate and analytical approach to work, with a considerable pride in the quality of output
Able to self-manage workload, whilst remaining a team player
Good working knowledge of Word and Excel
Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands
Thrive in a high-pressured working environment
Be driven to meet and exceed targets
Flexible with regards to travel which may be required as and when

Job Responsibility

Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging
Working closely with Adjusters to assist with investigation, claims management and validation enquiries
Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion
Assisting in the overseeing Adjuster caseloads when necessary, during periods of leave
Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a secondary point of contact where needed for interested parties
Aiding the production of technical reports for Adjusters in compliance with professional standards and internal guidelines and in accordance with agreed timescales
Aiding in the preparation of co-insurers apportionment spreadsheets
Ensuring time reporting and billing is compliant with internal standards processing and systems
Developing and running management information for clients as well as for internal use, including performance measurement and data integrity reports
Ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security

Delegated Authority Claims Technician

As a Delegated Authority Claims Technician, you will play a crucial role in prov...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Previous experience of working in a Delegated Authority Claims role
Good knowledge of MS Word, Excel, Access, and Outlook
Basic knowledge of London Market information technology systems
Willingness to continue the development of insurance knowledge through formal and informal learning
Ability to complete tasks with the highest standard of accuracy
Attention to detail
Effective verbal and written communication skills
Prioritization and time management skills
Ability to work supportively and jointly with colleagues
Ability to work under pressure and to deadlines

Job Responsibility

Preparation and familiarization with bordereaux collection and other files for effective presentation to Underwriters
Creation and update of financial records on relevant system(s)
Production of claims statistics and liaising with other teams for earned to incurred statistics
Completion of requisitions and collaboration with accounts department
Handling of claims payments under direct supervision of a senior colleague / manager
Establishment and maintenance of relationships with Clients, TPA’s, Insurers, and colleagues
Adherence to company systems and procedures at all times
Ensuring the electronic filing system is up to date
Assisting the team with ad hoc duties or covering for colleagues as required
Meeting and adhering to agreed service levels and SLA’s.

Fulltime

Senior Claims Technician

Senior Claims Technician role within a leading Lloyd's broker's claims technical...

Location

United Kingdom , London

Salary:

65000.00 - 70000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

5 – 10 years' experience in claims processing within a Lloyd's/London Market broker
Strong technical knowledge of cross-class claims
Experience with international business
Knowledge of bordereaux, claims payments, and end to end processing procedures
Excellent organisational and technical processing skills
High level of accuracy and attention to detail
Strong communication and stakeholder management abilities
Ability to work independently while contributing to team goals

Job Responsibility

Process claims for a wide range of classes across global territories
Manage claims payments, bordereaux, and related technical processing
Ensure accuracy and compliance with internal and market procedures
Collaborate closely with colleagues across client service, premium support, and claims teams
Provide technical expertise to support the efficiency of the division
Handle end-to-end claims processing through market systems
Maintain accurate claims records, payments, and reconciliation
Support claims reporting and assist with bordereaux management
Liaise with brokers and internal stakeholders to resolve technical queries
Contribute to improving processes and system usage where possible

Fulltime