Claims Technician - Workers' Compensation

• Provide administrative support for our Workers' Compensation Adjusters
• Communicate with injured workers and service providers to facilitate claims administration
• Provide injured workers with information about the workers’ compensation process
• Handle multiple priorities simultaneously and effectively prioritize tasks to meet deadlines
• Prepare and submit various requests/responses, with supporting documentation, to the proper agency or vendor
• Provide authorization for requested medical treatment or other services, when appropriate
• Schedule appointments and communicate information to appropriate party/parties
• Obtain medical, or other records, and route appropriately
• Process payment of medical bills and invoices, meeting all statutory timeliness requirements
• Sort incoming mail and documents, scan into document management system, evaluate and index documents to the appropriate claim file with pertinent notations

• 1 year of recent, progressive office administration experience
• Knowledge of workers’ compensation terminology preferred
• Demonstrated ability to work independently and in a team environment
• Communicate effectively, verbally and in writing, with internal and external parties

Knowledge of workers’ compensation terminology

• Low-cost health benefits (medical, dental, vision)
• 401(k) with Company Match
• Additional retirement contributions
• Company-paid Life Insurance
• Paid vacation and 10 holidays
• We train and promote from within