Claims Support Officer Job at Randstad (Geelong)

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Bilingual Claims Support Specialist

We are seeking Bilingual Claims Support Specialists (Independent Contractors) fo...

Location

Canada , Toronto

Salary:

23.00 CAD / Hour

Randstad

Expiration Date

August 13, 2026

Requirements

1+ year of phone-based client, patient, or stakeholder relations
Fluent in French and English
Proven experience working accurately with data and database systems
Proficient in MS Office (Outlook, Word, Excel)
Self-motivated, highly organized, and able to work independently under pressure with minimal supervision
Exceptional interpersonal skills, strict attention to detail, and a total commitment to accuracy and data integrity

Job Responsibility

Serve as a primary point of contact via phone and email, handling inquiries with deep professionalism and emotional resilience
Input, verify, and code complex claim details with total accuracy
Manage incoming/outgoing correspondence, tickets, and sensitive records
Tackle targeted cleanup projects to eliminate bottlenecks
Train, mentor, and supervise other support specialists
Actively participate in regular professional debriefings and mandatory mental wellness check-ins

What we offer

3-month renewable contract
$23 per hour
Hybrid work mode (minimum 3 days in-office, 2 days remote)
Full-time (standard office hours)

Fulltime

Bilingual Claims Support Specialist

Seeking Bilingual Claims Support Specialists to support a high-profile claim pro...

Location

Canada , Toronto

Salary:

23.00 CAD / Hour

Randstad

Expiration Date

August 10, 2026

Requirements

1+ year of experience communicating with clients / patients / or stakeholders over the phone
Experience in data entry
Must be fluent in communicate with French/ English speaking clients located outside Quebec on a regular basis
Proficiency in Microsoft Office suite including Outlook, Word, and Excel

Job Responsibility

Respond to incoming calls with empathy, professionalism, and discretion
Provide accurate information about the claims process while strictly adhering to confidentiality protocols
Escalate high-risk or complex cases to appropriate internal channels as needed
Maintain detailed and objective call notes in the system for documentation and audit purposes
Triage, assign, and resolve client or internal inquiries submitted via ticketing systems
Identify sensitive cases that may require escalation or prioritization
Ensure timely, respectful, and comprehensive responses are logged and tracked
Code claim details based on policy documentation, accurately capturing sensitive or traumatic descriptions without alteration or bias
Conduct quality assurance checks to ensure completeness, accuracy, and compliance with internal and regulatory standards
Identify inconsistencies or red flags and raise them for investigation or review

Fulltime

Bilingual Claims Support Specialist

Join a high-profile, mission-driven claims initiative reporting directly to the ...

Location

Canada , Toronto

Salary:

23.00 USD / Hour

Randstad

Expiration Date

July 25, 2026

Requirements

1+ year of experience communicating with clients / patients / or stakeholders over the phone
Experience in data entry
Must be fluent in communicate with French/ English speaking clients located outside Quebec on a regular basis
Proficiency in Microsoft Office suite including Outlook, Word, and Excel

Job Responsibility

Respond to incoming calls with empathy, professionalism, and discretion
Provide accurate information about the claims process while strictly adhering to confidentiality protocols
Escalate high-risk or complex cases to appropriate internal channels as needed
Maintain detailed and objective call notes in the system for documentation and audit purposes
Triage, assign, and resolve client or internal inquiries submitted via ticketing systems
Identify sensitive cases that may require escalation or prioritization
Ensure timely, respectful, and comprehensive responses are logged and tracked
Code claim details based on policy documentation, accurately capturing sensitive or traumatic descriptions without alteration or bias
Conduct quality assurance checks to ensure completeness, accuracy, and compliance with internal and regulatory standards
Identify inconsistencies or red flags and raise them for investigation or review

What we offer

Contract Duration: 3-month renewable contract
Work Mode: Hybrid (minimum 3 days in-office, 2 days remote)
Schedule: Full-time (standard office hours)

Fulltime

Senior Tenancy & Support Officer

This role is based within a 33-bed supported accommodation service for young ref...

Location

United Kingdom , Nottingham

Salary:

14.00 - 15.00 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven experience within supported housing, housing support, or social care
Experience signing up customers to new tenancy agreements
Proven experience submitting Housing Benefit claims and/or managing Universal Credit housing element claims
Demonstrable experience creating person-centred support plans independently from scratch
Demonstrable experience completing risk assessments independently from scratch
Experience managing a structured caseload
Strong safeguarding knowledge
Excellent written documentation and IT skills
Ability to work within a multi-agency and legislative framework
Enhanced DBS required

Job Responsibility

Conduct new tenancy sign-ups and clearly explain tenancy agreements and scheme policies
Submit new Housing Benefit claims and manage ongoing Universal Credit housing element cases
Liaise with local authorities regarding benefit queries or delays
Support residents in understanding rent liabilities and preventing arrears
Complete property inventory checks at move-in
Assist with monitoring housing-related payments
Conduct full initial needs assessments upon admission
Create comprehensive, person-centred support plans from scratch
Develop detailed and dynamic risk assessments from scratch
Regularly review and update support plans and risk documentation

Fulltime

Trade Settlement Support Officer

Discover the future of debt capital markets. We’re experts at adapting and innov...

Location

Lithuania , Vilnius

Salary:

1750.00 - 2300.00 EUR / Month

Alter Domus

Expiration Date

Until further notice

Requirements

Associate’s or bachelor’s degree in a business-related field or relevant work experience
Basic knowledge and interest in the financial services industry and operations
Responsive, friendly, and proactive approach
Excellent written and verbal communication skills
High attention to details
Ability to work in a high-volume, fast-paced, deadline-driven environment
Meet time sensitive work requirements
Exceptional organizational and time management skills
Ability to multitask and prioritize daily workload
Skilled in independently researching and resolving problems

Job Responsibility

Learn to navigate and gain proficiency with both external software systems and internal proprietary systems to retrieve reports needed to perform job duties
Coordinate with internal and external teams to ensure timely responses and resolution to inquiries
Process documentation
including entering the appropriate information either by data entry or upload to the record keeping system
Provide high quality client service internally and externally, answering inquiries and resolving problems
Understanding of and ability to open, review and assign computer files according to directory/file path protocols
Ensure work is completed accurately and on-time while tracking and escalating any issues to the appropriate business unit
Demonstrate product and functional knowledge of the bank loan market to communicate with business and trading counterparties
Support the settlement process of loan syndications, secondary loan trades, CLOs, restructures, privates, and trade claims including funding and documentation matters
Navigate internal systems and external/industry platforms to process trades, allocations and deliver relevant documentation accurately within time sensitive deadlines

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays and birthday leave
Continuous mentoring along your career progression
Detailed career pathway with structured support
Exclusive access to online learning
Active sports, events and social committees
Employee Assistance Program
Employee Share Plan

Fulltime

Retailer Support and Claims Intern

We believe in creating an environment where our interns really can learn by doin...

Location

Canada , Richmond Hill

Salary:

47000.00 - 49000.00 CAD / Year

BMW

Expiration Date

Until further notice

Requirements

College or University diploma/degree
Strong Current Automotive background
Previous warranty experience
Excellent communication and interpersonal skills
Proven customer service and problem-solving skills
Strong computer skills including Word, Excel, Access, PowerPoint
Knowledge of Reynolds & Reynolds operating system
Strong reporting and data collection skills
Bilingual English/French would be an asset

Job Responsibility

Support Retailer network on warranty pertaining to all policies, goodwill, warranty systems, consumer application, & update of local database AS400
Responsible for identifying & updating all Retailer facing warranty information
Provide Retailer & customer support for service relevant topics
Responsible for warranty support systems
Cross functional support for appeals
Process claims BSI and Technical Campaigns
Provide guidance to Retailer network on warranty policies, systems, application errors, foreign country service/ repair reconciliation
Responsible for vehicle status updates (Written off, imported, and vehicle manipulations)

What we offer

An award-winning culture
Cutting edge innovation and creativity
Flexible working models
World-class office space
Fresh & nutritious meals in our amazing fully staffed, and subsidized, onsite cafeteria
Fully stocked coffee/tea bar

Fulltime

Housing Support Worker / Officer

You will support Residents in a supported accommodation setting and/or the commu...

Location

United Kingdom , Colwyn Bay or Bangor

Salary:

Not provided

North Wales Housing

Expiration Date

Until further notice

Requirements

Either have the ability to hold at least basic conversations in Welsh or be currently learning / willing to learn Welsh to the required level
Experience working in a client centred environment such as housing, care or similar
Knowledge of the support needs of vulnerable people
Good verbal and written communication skills
Hard working, with a positive ‘can do attitude’
At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook

Job Responsibility

Supporting residents with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services
Assisting with claims for housing and associated benefits to support financial stability
Organising and managing a range of engaging activities to promote social inclusion
Playing a hands-on role in responding to incidents appropriately, contacting and liaising with NWH staff, emergency services, voluntary and statutory agencies
Maintaining accurate service user records and files

What we offer

Minimum of 25 days annual leave plus bank holidays (pro rata)
Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
Further studies support and career development opportunities
Annual Leave and Cycle to work purchase scheme
Employee health assistance scheme
Enhanced maternity and paternity pay
Generous contributory pension scheme

Claims admin support specialist

We are looking for a detail-oriented Claims Admin Support Specialist to join our...

Location

United States , Maitland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education is required
Proficiency in operating standard office equipment, including printers and fax machines
Strong customer service skills with the ability to follow up on inquiries effectively
Solid organizational and communication skills to handle routine correspondence and inquiries
Ability to lift items weighing up to 50 pounds and sit for extended periods
Familiarity with document management and record-keeping procedures
Basic knowledge of reporting and research analysis
Competency in using computer systems and maintaining accurate records

Job Responsibility

Manage and maintain office supplies, ensuring stock levels are adequate and replenished as needed
Operate and oversee the maintenance of office equipment, including printers, copiers, and fax machines
Coordinate document shredding services with designated vendors
Handle document organization by creating, retrieving, and delivering files, as well as copying and scanning documents
Compose basic correspondence and assist with routine communication tasks
Greet visitors, direct them appropriately, and address general inquiries
Open, sort, and distribute incoming mail and deliveries, including FedEx packages
Assist in setting up meetings and coordinating record retention processes
Perform additional research and reporting tasks as requested by leadership
Occasionally travel for work-related tasks or meetings

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

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Claims Support Officer

Job Description

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Requirements

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