Claims Support Officer Job at DXC Technology

Claims Support Officer

At Allianz, we’re proud to be one of the world’s leading insurance and asset man...

Location

Australia , Charlestown

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Experience in a customer service (including retail) or administration support role - insurance and/or finance industry with knowledge of Workers Compensation would be an advantage
An understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation would be an advantage
Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools
Pays high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information

Job Responsibility

Ensuring internal and external customer expectations are exceeded and business objectives met by efficiently undertaking claim processing and administrative functions including lodgement of new claims and processing medical transactions
Ensuring work is completed with a high level of accuracy, decisions are evidence based (in line with allocated authority), clearly documented and in accordance with external/internal policy and procedure

What we offer

Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes
A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work
An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working
Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development
insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being
Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme
The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer

Parttime

Claims Officer

The role of Claims Officer involves processing medical claims for clients in the...

Location

Philippines , Makati

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

1-2 years experience in a Medical Claims role is required
Strong Knowledge of Microsoft Office (Excel, Word)
A highly customer-focused individual with strong interpersonal, communicative and accuracy skills
Team player
Ability to demonstrate sounds work ethics
Can work with minimal supervision and comfortable working with deadlines
Must be willing to work onsite in Makati first 6 months
Fluent English

Job Responsibility

Examine and process Claims within the agreed company SLA to guarantee customer satisfaction and retention
Use Allianz Partners client database accurately and effectively to ensure reports generated give a true reflection of the department’s workload, which consequently facilitates effective target planning
Contribute to the team and departmental productivity targets so that the agreed SLA is achieved
In line with the company’s policy on cost containment identify duplicate payments, overbilling, up coding, possible non-disclosure and fraudulent claims
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction

What we offer

Competitive Salary
13th and 14th month guaranteed
Performance Incentive Plan / Yearly Bonus
Retirement Program and Group Life Insurance
Hybrid Work Set-up after 6 months of employment
Be part of a pioneer team

Fulltime

Claims Admin Support Spec Int

Immediate Opening for a Claims Admin Support Spec Int to work onsite in Little R...

Location

United States , Little Rock

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Familiar how to use Outlook Teams and Word very little will be used
Interpersonal communication skills need someone who can be empathetic and sincere as the filers coming into the office have had a total loss car house etc.
Customer Service Face to face
Multitasking
Organizational Skills
Adapt Quickly and learn process and programs
High School diploma or GED equivalent
At least 1 year office experience with customer facing service and follow up skills
Customer Service, Office Functions, Reporting, Procedures, Leadership Skills, Vendors, Claim Administration, Clerical Duties, Travel, Scanning Documents, Machinery, Printing, Research Analysis, R Code, Laptop Hardware, Disability Benefits, FedEX, Lifting, Distribute Incoming Mail, Fax, Copying, Law Enforcement, Direct Supervision, Keyboard Skills, Medical Providers

Job Responsibility

Mail out large volume of drafts from for 3 states- AL/AR/KY.
Customer Facing positions working directly with customers
Face to Face interaction with customers
Assist in completing total loss paperwork for in-person customers.
Liaison between customer and Progressive filer
Total loss paperwork titles
Give checks to customer in payment
Draft letters would be sent out to the customer's residence
Send Fed Ex and intake
Scan total loss paperwork into files

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Senior Claims Handler – Broker Office

Are you a senior claims handler with experience of handling commercial property ...

Location

United Kingdom , Glasgow

Salary:

35000.00 - 39000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

An experienced claims handler, confident handling property and liability claims
Highly organised with the ability to prioritise work efficiently to Service Level Agreements whilst ensuring high attention to detail
Broad Experience of Property (Commercial and Domestic
Employer’s Liability and Public Liability claims is essential
Motor experience is preferred but not essential
Cert CII/CILA (or is prepared to work towards this qualification)
Proficient in Microsoft products (namely Word, Excel and PowerPoint)
Proficient in Acturis Broker Platform (or is quick to adapt to new claims systems)
Strong communication (verbal and written) and relationship-building skills
Customer care experience

Job Responsibility

Efficiently handle all claims allocated to you and be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients, insurers, claimants, policyholders, brokers and other experts
Refer claims that fall outside of personal authority levels to your line manager
Gather and process information, as directed, to support the effective assessment of more complex cases
Assist in the training of new or inexperienced staff in the use of company systems and processes
To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring that this is recorded in line with Training & Competency requirements
To always conduct the business of the company courteously and efficiently
The job holder will, at various times act for the insured and the insurer

What we offer

Holiday entitlement of 26 days plus bank holidays
Opportunity to progress your career
Gain CII or ACII qualifications to boost your knowledge and career prospects
Pensions scheme for when you feel it’s time to retire
24-hour support for physical and mental wellbeing
1 days paid volunteering day to give back to our communities
Achievement awards
Hybrid working
Modern office, close to public transport links in Glasgow city centre

Fulltime

Scheduler and Business Office Admin Support

The dual purpose of this job position is to ensure appropriate scheduling of all...

Location

United States , West Roxbury

Salary:

Not provided

German Centre

Expiration Date

Until further notice

Requirements

Must have computer experience
Experience as a scheduler in a health care setting preferred
ADP experience preferred
Must possess outstanding organizational skills
Must be able to interact effectively and professional with residents, family members, visitors, governmental agencies/personnel and other staff members

Job Responsibility

Ensure adequate licensed and non-licensed nursing staff to meet CJL staffing patterns and federal and state requirements
Review, record, and manage requests for time off in accordance with CJL’s policies and procedures
Maintain staff attendance records
Update staffing sheets on an ongoing basis
Replace any call-outs as soon as possible
Monitor schedules to ensure that overtime is not incurred without the prior approval of the Administrator
Track annual staff education needs for resident care department
Oversee scheduling of residents for onsite specialist visits (podiatry, dermatology, dentist)
Assist with weekly payroll
Complete and submit monthly ancillary billing charges for residents

What we offer

Rewarding job within an outstanding and recognized organization
Great working environment in our state-of-the-art facility located on Lynnfield St
Health, Dental and Vision Insurance
Company-funded Life Insurance Policy
Voluntary STD, LTD, Accident, Critical Illness Insurance
403(b) Retirement Savings
Flexible Spending Account
Paid time off, vacation and sick time
Paid Birthday
Free Meals

Fulltime

Ind Manager - Business Service Support

Job Title- IND MANAGER - Business Service support. ARL- 6. Solution Line- WCRG. ...

Location

India , Bengaluru

Salary:

Not provided

Aon

Expiration Date

Until further notice

Requirements

Graduation or Post Graduation
12+ years of relevant experience
12+ years of Operations Leadership Experience, with Insurance
Claims Management Experience
Well versed with MS Excel, MS Word
Expertise in Understanding, managing and handling Claim documents, ensuring accuracy and compliance
Excellent verbal and written communication skills
Excellent organizational skills with the ability to manage multiple priorities simultaneously and to deadlines
The ability to remain calm under pressure and to work flexibly when required
A positive approach and mind-set and excellent attention to detail

Job Responsibility

Responsible for receiving and reviewing new claims notifications from policyholders, brokers, or other channels
Verify claim information and enter details accurately into the claims management system
Experience in team management, and ability to lead team of up to 10 or more subject matter experts, ensuring that theirs and own objectives are aligned with the overall business strategy, that performance is satisfactory, and any necessary action is taken to continually to develop capability as future leaders
Uphold and demonstrate leadership values and a proven track record of building teams, retaining talent and effective people leadership
Building strong relationships with UK colleagues, and other internal stakeholders
Should be able to present team performance using data and analytics to drive successful outcomes as well as feedback to ensure effective service delivery of KPIs
Manage the service provided to Client Service Delivery based in UK by your team of Business Service Support
Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions
Increasing the level of processing knowledge and driving continuous improvement in all areas of processing
Monitor customer feedback and address concerns promptly to ensure satisfaction

What we offer

Cab Facility
Comprehensive benefits package
Two “Global Wellbeing Days” each year
Variety of workstyle options through Smart Working model
Continuous learning culture

Fulltime

IT Support - Trainee

You will provide professional, jargon free IT assistance to our clients. You don...

Location

United Kingdom , Guildford

Salary:

25000.00 - 26000.00 GBP / Year

ramsac

Expiration Date

Until further notice

Requirements

The ability to be self-motivated and highly organised
A genuine interest in IT and a desire to build your career
The ability to keep it simple – no one’s impressed with jargon that only serves to belittle the end user
Experience of providing great customer service
The ability to remain calm and to make clients feel that they are the most important person on the planet
Able to mentor less experienced colleagues as necessary
Can do attitude in assisting your peers with any questions or challenges they may encounter

Job Responsibility

Help our clients with any tech question they need to raise, by phone, portal or email
Deal with a wide variety of users with varying levels of technical knowledge
Manage a demanding case load in line with SLAs, as well as answering incoming calls and emails
Escalate issues quickly when appropriate
Liaise with third parties and log tickets for vendor support and warranty claims
Research issues for which you don’t have an immediate answer
Adhere to average daily ticket closure targets
Be proactive in keeping customers updated with the status of their support ticket and ensuring customer ratings are within target
Think about not only how to fix a ticket, but how to ensure a problem doesn’t return
Manage changes in a way that minimises risks to the client’s ability to operate

What we offer

On the job learning
Industry accredited qualifications
A proven career development path

Associate Director – Contingency Claims

To service the claims needs of customers, providing quality customer care, ensur...

Location

United Kingdom , London

Salary:

50000.00 - 65000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

English, Maths and or working towards CII qualifications is desirable
Working with bespoke London market IT platforms (training provided) within Windows Virtual Desktop application
Compliant in using MS Office applications, i.e., MS Word, MS Excel, MS Teams
Prior experience in a client facing role of Contingency claims handling and the entertainment market, 10+ years desirable

Job Responsibility

To service the claims needs of customers, providing quality customer care, ensuring that all issues relating to the claims process are dealt with proactively
To support the London Claims Team including fellow Associate Claims Director, management and colleagues throughout the company in their endeavours to achieve and surpass targets and always provide a first-class service whilst adhering to all FCA principles and the specific requirements of:Treating Customers Fairly, Contract Certainty and Conflict of Interest
Undertaking those enquiries necessary to obtain sufficient information to establish policy liability and progress claims efficiently
Registering new claims accurately on relevant computer systems and updating the records during the life of the claim
Ensuring all claims and correspondence, on delegated authority cases, are correctly maintained and to provide a clear and concise history of events, actions, and quantum assessment
Obtaining and submitting completed Client claim documentation to Insurers or nominated service providers promptly
Answering telephone calls promptly and effectively dealing with all enquiries in a professional and efficient manner
Processing incoming post within agreed service standards
Dealing with Client enquiries within designated time frames or as otherwise agreed with Client
Communicating effectively with Insurers, nominated service providers, engineers and Loss Adjusters etc, using methods appropriate to the circumstances, (including telephone/e-mail/fax, dictation), to ensure the highest levels of customer service are maintained

Fulltime

Claims Support Officer

DXC Technology

Location:

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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