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Claims Supervisor

United States, Los Angeles · Job Posted July 04, 2026
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Job Description

We are seeking a temporary Claims Supervisor to support daily operations within the Claims Unit during a leave of absence coverage. This role will oversee claims processing activities, supervise staff, and help ensure performance, productivity, and compliance standards are consistently met. The ideal candidate is a hands-on leader with strong claims, billing, and team management experience who can thrive in a fast-paced, deadline-driven environment.

Job Responsibility

  • Supervise the receipt, review, processing, calculation, payment, and reporting of monthly claims submitted by providers
  • Ensure claims are processed accurately and in compliance with contractual requirements, regulations, and internal policies and procedures
  • Lead and support Claims Unit staff by establishing priorities, monitoring workflows, and implementing best practices to improve efficiency and accuracy
  • Develop action plans to meet monthly payment processing and export deadlines
  • Monitor team productivity and performance metrics to ensure service standards are maintained
  • Conduct regular Claims Unit meetings to communicate updates, priorities, and process improvements
  • Identify training needs and coordinate staff development initiatives
  • Assist with employee performance management, including annual performance evaluations and coaching
  • Support and participate in provider workshops and training sessions as needed
  • Collaborate with cross-functional teams to resolve escalated claims issues and improve processes
  • Perform additional duties and special projects as assigned

Requirements

  • Bachelor's degree in Accounting, Business Administration, Human Services, Social Services, or a related field preferred. Equivalent relevant work experience may be considered in lieu of a degree
  • Minimum 2 years of supervisory experience in a claims, billing, payment processing, or related environment
  • Prior experience overseeing high-volume claims processing and payment workflows
  • Experience working with subsidized childcare, social services, healthcare claims, or government-funded programs strongly preferred
  • Strong understanding of compliance requirements, regulations, and audit standards related to claims processing
  • Proven leadership skills with the ability to coach, motivate, and develop staff
  • Strong analytical, organizational, and problem-solving abilities
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office, especially Excel, and claims/payment processing systems
  • Ability to manage multiple deadlines in a fast-paced environment while maintaining accuracy and attention to detail

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