Claims Specialist

• Process claims efficiently: Handle daily claims processing activities for Personify Health clients, ensuring accuracy and timeliness in all transactions
• Maintain quality standards: Work in high-paced office environment while focusing on tasks and consistently performing in compliance with policies and procedures
• Meet production requirements: Adhere to work schedule and regularly attend work to meet client and production requirements while managing assigned deadlines
• Support team success: Interact professionally with coworkers, clients, and customers while contributing to positive, collaborative work environment
• Demonstrate reliability: Maintain ability to work on computer, multitask effectively, and consistently perform tasks according to established standards

• High school diploma or equivalent required
• Computer literacy with knowledge of Windows and Microsoft Office environment
• Proficiency in Word and Outlook (Excel and insurance database systems experience a plus)
• Ability to read and interpret documents, instructions, correspondence, and memos
• Capability to write routine reports and correspondence
• Skills to present information effectively in one-on-one and small group situations
• Ability to compute rate, ratio, and percent and interpret bar graphs
• Capacity to apply common sense understanding to written, oral, or diagram instructions
• Problem-solving abilities for standardized situations involving concrete variables
• Excellent interpersonal and communication skills with strong customer orientation
• Ability to work in high-paced call center environment
• Professional demeanor and collaborative approach to teamwork

Excel and insurance database systems experience a plus