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If you can put your keen legal mind to work analyzing, managing and resolving insurance coverage and claims, we want to know more about you! Working on our team offers the opportunity to be involved in settling litigated and non-litigated claims. As a Claims Specialist, you'll investigate, evaluate and negotiate claims to successful resolution. This role supports the management liability and specialty lines of business, including errors and omissions, directors and officers and employment practices liability, among others. Claim files will include litigated and non-litigated matters of moderate complexity and severity in terms of exposure and coverage. You'll have moderate monetary authority and work under general supervision and monitoring. We will count on you to collaborate and provide insight to our business partners on claims and policy wording questions and maintain, develop and influence relationships with customers and business partners.
Job Responsibility
Investigates and evaluates coverage, liability and damages to set an appropriate claim strategy, settlement and file reserves within approved claims authority
Analyze coverage and provide comprehensive coverage analysis and claim resolution strategies
Provides timely and appropriate evaluation of claims to identify and manage reserves in compliance with company standards
Delivers outstanding customer service and satisfaction through effective interactions with insured, agents and legal counsel
Provide feedback on claim trends and development
Provide input to underwriters on review of potential and existing insured’s claim experience
May assist in the development, coaching, training and mentoring of individual team members
May act as a subject matter authority in a specific line of business or risk
Maintains current knowledge of applicable lines of insurance, insurance regulations, court decisions which may impact the claims function, current guidelines and policy changes and modifications
Contributes to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
May perform other responsibilities as assigned
Requirements
College degree preferred
Juris Doctorate desired
Claims handling experience typically acquired through three to five years of experience
Prior experience in directing defense counsel required
Specific experience in a specific line of business may be required by the hiring business unit
Specific knowledge in a particular line of business and/or additional education may be required
Demonstrates aptitude in evaluating, analyzing and interpreting information
demonstrable expertise in specific line of business
excellent analytical skills
excellent written and verbal communication skills
ability to multi-task
excellent time management and organizational skills
ability to work independently
ability to effectively and efficiently manage all responsibilities
ability to direct attorneys in claims and litigation management
Nice to have
Juris Doctorate (JD) is preferred
Prior claims file handling experience: Including Cyber, EPL, D&O liability, E&O, or professional negligence experience preferred
What we offer
medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date