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Claims Specialist II

United States · Job Posted June 10, 2026
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Job Description

Claims Specialist II – Coordination of Benefits (COB) Do you enjoy solving complex claims issues, investigating coverage details, and ensuring members receive accurate benefits? We're looking for a Claims Specialist II to join a growing healthcare operations team. This is an excellent opportunity for a claims professional who thrives on problem-solving, enjoys working with data and documentation, and takes pride in delivering accurate results. The ideal candidate will have experience in medical claims processing and a strong understanding of Coordination of Benefits (COB). If you've worked with multiple insurance coverages, determined primary versus secondary payers, resolved claim discrepancies, and recovered overpayments, we'd love to hear from you.

Job Responsibility

  • Reviewing and processing medical claims with accuracy and attention to detail
  • Researching and resolving claim edits, denials, and payment discrepancies
  • Determining primary and secondary insurance coverage when members have multiple health plans
  • Applying Coordination of Benefits (COB) rules, including subscriber status, effective dates, plan types, and Medicare coordination guidelines
  • Updating claims and coverage records to ensure accurate claim adjudication
  • Investigating previously processed claims and making necessary benefit adjustments
  • Identifying and recovering overpayments through refunds, reprocessing, and recovery efforts
  • Communicating with members, providers, healthcare organizations, and insurance carriers to verify coverage and resolve claim issues
  • Reviewing quality audits and implementing corrections to maintain compliance and processing accuracy
  • Supporting special projects, process improvements, system updates, and departmental initiatives as needed

Requirements

  • High School Diploma or equivalent
  • Minimum of two (2) years of medical claims processing experience
  • Strong analytical and investigative skills with the ability to resolve complex claims issues
  • Excellent written and verbal communication skills
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Proficiency with claims processing systems and Microsoft Office applications

Nice to have

  • Coordination of Benefits (COB) processing experience
  • Experience determining primary versus secondary insurance coverage
  • Knowledge of Medicare coordination and payer primacy guidelines
  • Experience researching claim discrepancies and resolving overpayments
  • Healthcare insurance, payer, or benefits administration experience

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