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Claim your career growth as a Claims Service Specialist at GEICO’s Fredericksburg, VA office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us! Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most – during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let’s talk!
Job Responsibility:
Collect facts about the accident
Investigate claim details
Collect statements from involved parties
Assist policyholders during an accident
Requirements:
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
Solid computer multitasking skills
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
Ability to work comfortably and grow in a fast-paced, high-volume call center environment
Minimum of high school diploma or equivalent
Eagerness to explore new skills and openness to different career paths
An associate’s degree or higher (preferred)
Active Adjusters insurance license (preferred)
Nice to have:
An associate’s degree or higher
Active Adjusters insurance license
What we offer:
Comprehensive Total Rewards program
401K savings plan with 6% match
Performance and recognition-based incentives
Tuition assistance
Mental healthcare
Fertility and adoption assistance
Workplace flexibility
GEICO Flex program (work from anywhere in the US for up to four weeks per year)