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Claims Representative Entry Level

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Sentry

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Location:
United States , Goldsboro

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join our Rapid Resolution team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders.

Job Responsibility:

  • Lead claim investigations
  • Assess liability
  • Drive fast, fair resolutions for policyholders
  • Verify coverage, compensability, and reasonable payments
  • Develop investigative claims skills by taking and reviewing recorded statements, reviewing police reports, and other evidence
  • Evaluate claims exposure appropriately, establishing timely reserves
  • Comply with industry regulations, legal requirements, and internal company policies through thorough documentation
  • Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions

Requirements:

  • Bachelor’s degree or equivalent work experience
  • Previous insurance related and/or customer service experience is preferred
  • Ability to professionally communicate verbally and in writing
  • Ability to exercise effective time management skills
  • Shows technological aptitude
  • Ability to obtain and maintain state licensing requirements
  • Ability to travel as necessary to satisfactorily complete their job responsibilities as assigned
What we offer:
  • Hybrid work model (Monday and Friday work from home if you choose to, Tuesday through Thursday in office)
  • In-office workspace and materials for home office
  • Laptop and home office equipment provided
  • Meal Subsidy available for associates who report to an office
  • 401(K) plan with dollar-for-dollar match on first eight percent, plus immediate vesting
  • Continue education and career development through Sentry University (SentryU)
  • Tuition Reimbursement program
  • Generous Paid-Time Off plan
  • Volunteer-Time off
  • Group Medical, Dental, Vision, Life insurance, Parental leave, and Health and Wellness benefits
  • Well-being and Employee Assistance programs
  • Sentry Foundation gift matching program

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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