Claims & Recoveries Officer Job at Carbiz Rentals (Mascot)

Secured Debt Collection Officer

The Secured Debt Collections Officer plays a vital role in the recovery of asset...

Location

Australia , Newcastle

Salary:

Not provided

MONEYME

Expiration Date

Until further notice

Requirements

Excellent communication skills and phone manner
Ability to interact effectively with external customers, internal and external partners
Quick thinking abilities for making timely decisions during conversations
Proactive approach with high energy levels and integrity
Highly developed organizational skills and attention to detail
Strong teamwork skills, with the ability to collaborate within and across teams and functions
Ability to think creatively and problem solve when faced with new challenges
Ability to work independently & self-motivated
Strong time management skills with the ability to deliver quality work in an efficient manner
Ability to adapt to evolving priorities and deadlines and manage multiple projects at one time

Job Responsibility

Conduct research and investigations to locate assets associated with secured debts
Manage delinquent accounts by investigating them and taking appropriate action
Ensure compliance with all relevant laws and regulations
Negotiate repayment plans and set up payment arrangements with customers
Communicate effectively with external customers and internal partners
Handle courageous conversations with customers via phone, making timely and informed decisions
Demonstrate proactive behaviour with high levels of energy and integrity
Maintain highly developed organizational skills and attention to detail
Adapt to evolving priorities and deadlines while managing multiple projects simultaneously
Oversee all aspects of Mercantile operations from job lodgement to asset release, including managing enforcement fees, optimizing asset value through repairs and market research, making decisions on under reserve sales, and handling insurance-related tasks such as claim payouts and replacement vehicles

What we offer

Up to 5 additional days of bonus leave per calendar year after 12 months of service for eligible employees
3 days paid community service and volunteering leave per year
12 weeks of employer-paid parental leave and two weeks employer-paid leave for secondary carer
Quarterly champion awards and reward trips
Mental health and wellbeing initiatives, health checks, skin cancer checks, free vaccination, etc.
Team social events, massages in the office, free coffee and much more

Fulltime

Claims Executive

You will be in charge of handling claims presented in relation with the company ...

Location

United Kingdom , Liverpool

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Able to identify and assess options, perform cost analysis and think creatively to solve problems
Confident making decisions and working tactically
Excellent communication skills demonstrating clarity of reasoning and appropriate style with a persuasive style
Excellent organisation & prioritisation skills and good attention to detail
Professional under pressure and in the face of dispute
Ability to self-manage workload and performance
Ability to collate and analyse information
Ability to draw conclusions as to facts and liabilities
Ability to keep detailed and well-ordered records
Excellent IT user capable of working across multiple IT systems (Microsoft Office + In house systems)

Job Responsibility

Handle cargo claims (pre claim / quantified claim)
Pursue recovery against local third party
Assist Head Office Legal Dpt cargo claim teams in any tasks
Support the claims manager with contentious issues under the bill of lading
Resolving operational issues experience in case of alleged or confirmed cargo damage
Investigating the cause of damage to cargo and assessing legal liability for damage in order to allocate and potentially recover costs as appropriate
Working closely with claims manager, and within the authority granted, negotiate settlements with claimants and third parties
Taking action to protect CMA CGM’s interests and recovery prospects
Keeping accurate records of all matters and all elements of cost incurred
Monitor the financial data of files by accurately using the in-house IT systems and provide reports

What we offer

25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
Discretionary annual bonus
Enhanced pension scheme up to 15% total contribution
Life assurance x4
Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
Hybrid Working
Cycle to work scheme/ Season ticket loans
Enhanced policies including Maternity & Paternity

Fulltime

Claims & Recoveries Officer

NDRA (National Debt Recovery Agency), is seeking a motivated and enthusiastic Cl...

Location

Australia , Mascot

Salary:

60000.00 - 65000.00 AUD / Year

Carbiz Rentals

Expiration Date

Until further notice

Requirements

Previous experience in customer service or sales (desirable but not essential)
Experience in debt recovery, claims management, insurance, or a related field (highly regarded but not essential)
Confident communicator with strong phone-based negotiation skills
Tech-savvy with solid administrative and computer skills
High attention to detail and strong organisational ability
Professional, resilient, and empathetic approach
Able to work independently while contributing to a collaborative team environment

Job Responsibility

Managing a portfolio of matters from initiation through to resolution
Liaising with external clients, including rental companies and smash/collision repairers, to obtain documentation, provide updates, and manage expectations
Managing inbound and outbound calls with insurers, customers, and third parties to gather information and progress matters
Negotiating settlements with insurers and third parties to achieve commercially sound outcomes
Overseeing and reconciling a ledger of repair, assessing, towing, and credit hire rental invoices
Collaborating and communicating effectively with internal departments to ensure smooth progression

What we offer

Ongoing training and structured support
Exposure to complex recovery and litigation processes
Clear performance pathways aligned to progression opportunities
The opportunity to contribute to process improvements and operational strategy
Career Development - Ongoing training and progression opportunities
Collaborative Culture - Supportive, high-performing team environment
Convenient Location - Mascot office close to public transport
Team Celebrations - Monthly lunches and milestone events
Employee Wellbeing Program - 24/7 access to confidential wellbeing support
Exclusive Discounts - Access to benefits via SWAG/Employment Hero and Flare

Fulltime

Claims Paralegal

Robert Half is partnering with a growing organization to identify an experienced...

Location

United States , Allen

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Paralegal certificate or equivalent experience required
bachelor’s degree preferred
3+ years of paralegal experience, ideally in claims, insurance subrogation, litigation support, or recovery work
Experience reviewing and managing case files independently
Strong drafting and written communication skills
Highly organized with the ability to manage multiple priorities
Comfortable working with minimal supervision in a fast‑paced environment
Notary Public preferred (or willingness to obtain)
Proficiency with Microsoft Office

Job Responsibility

Review damage and claims files, including photos, reports, and supporting documentation
Evaluate facts and assist with initial liability and fault assessments
Draft demand letters and professional correspondence to third parties
Support settlement negotiations under attorney direction
Track recoveries and assist with intake of settlement payments
Coordinate with outside counsel on escalated matters and litigation support
Assist with discovery responses, document production, and case tracking
Provide general legal operations support, including legal mail, invoices, and file management
Coordinate execution of legal documents and support regulatory or land-re

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

Legal Advisor - Litigation Recoveries

To manage a caseload of RTA litigated recovery cases, whilst delivering robust q...

Location

United Kingdom , Leeds

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of dealing with customers or other stakeholders in a customer service environment
Previous experience of managing your own caseload of RTA litigated recovery or ULR claims, or hands on experience of managing tasks relating to such cases. Knowledge of liability issues including Road Traffic Act and Article 75
Excellent negotiator with strong communication skills
Competent working with a case management system and good knowledge of MS Office
Good attention to detail and organisational skills
Focus on delivering quality service to clients and the firm

Job Responsibility

Manage a caseload of RTA litigated recovery cases
Deliver robust quality claims handling
Maximise recoveries within agreed timescales
Ensure case management system is used and updated
Use all communication mediums to progress cases
Progress caseload to ensure clients receive appropriate, professional, timely legal advice
Take practical but commercial approach to settlements
Help team achieve targets for monies recovered and lifecycles
Liaise with sources, experts, third party insurers
Perform to a high level in target orientated environment

What we offer

25 days plus bank holidays or day in lieu
Hybrid working model
2 x Volunteering days
Matched Giving – up to £250
Medicash cash plan
My Medicash App
Discounts and cash back on travel and shopping
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test

Fulltime

Legal Advisor - Litigation Recoveries

Location

United Kingdom , Liverpool

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of dealing with customers or other stakeholders in a customer service environment
Previous experience of managing your own caseload of RTA litigated recovery or ULR claims, or hands on experience of managing tasks relating to such cases. Knowledge of liability issues including Road Traffic Act and Article 75
Excellent negotiator with strong communication skills
Competent working with a case management system and good knowledge of MS Office
Good attention to detail and organisational skills
Focus on delivering quality service to clients and the firm

Job Responsibility

Manage a caseload of RTA litigated recovery cases
Deliver robust quality claims handling
Maximise recoveries within agreed timescales
Contribute to the general success of the business
Responsible for a high-volume caseload of litigated recovery files, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
Ensure that the case management system is used and updated at all times
Use all communication mediums to ensure that cases are progressed as quickly as practicable
Progress your caseload in a manner to ensure that source and lay clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
Take a practical but commercial approach to settlements and advising clients as to risks
Help the team achieve and exceed various targets set in relation to, for example, monies recovered and lifecycles without compromising the firm’s integrity

What we offer

25 days plus bank holidays or day in lieu
Hybrid working model (in relevant role)
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)

Legal Advisor - Litigation Recoveries

To manage a caseload of RTA litigated recovery cases, whilst delivering robust q...

Location

United Kingdom , Manchester

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of dealing with customers or other stakeholders in a customer service environment
Previous experience of managing your own caseload of RTA litigated recovery or ULR claims, or hands on experience of managing tasks relating to such cases. Knowledge of liability issues including Road Traffic Act and Article 75
Excellent negotiator with strong communication skills
Competent working with a case management system and good knowledge of MS Office
Good attention to detail and organisational skills
Focus on delivering quality service to clients and the firm

Job Responsibility

Manage a caseload of RTA litigated recovery cases
Deliver robust quality claims handling, with a key focus on maximising recoveries within agreed timescales
Responsible for a high-volume caseload of litigated recovery files, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
Ensure that the case management system is used and updated at all times
Use all communication mediums to ensure that cases are progressed as quickly as practicable
Progress your caseload to ensure that source and lay clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
Take a practical but commercial approach to settlements and advising clients as to risks
Help the team achieve and exceed various targets set in relation to, for example, monies recovered and lifecycles without compromising the firm’s integrity
Liaise appropriately and timely with sources, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
Perform to a high level in a target orientated environment

What we offer

25 days plus bank holidays or day in lieu
Hybrid working model
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)

Fulltime

Legal Advisor - Litigation Recoveries

To manage a caseload of RTA litigated recovery cases, whilst delivering robust q...

Location

United Kingdom , Leeds

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of dealing with customers or other stakeholders in a customer service environment
Previous experience of managing your own caseload of RTA litigated recovery or ULR claims, or hands on experience of managing tasks relating to such cases
Knowledge of liability issues including Road Traffic Act and Article 75
Excellent negotiator with strong communication skills
Competent working with a case management system and good knowledge of MS Office
Good attention to detail and organisational skills
Focus on delivering quality service to clients and the firm

Job Responsibility

Manage a caseload of RTA litigated recovery cases
Deliver robust quality claims handling with a key focus on maximising recoveries within agreed timescales
Ensure the case management system is used and updated at all times
Use all communication mediums to ensure cases are progressed as quickly as practicable
Progress caseload to ensure clients receive appropriate, professional, timely and pertinent legal advice, with regular contact
Take a practical but commercial approach to settlements and advising clients as to risks
Help the team achieve and exceed various targets set in relation to monies recovered and lifecycles
Liaise appropriately and timely with sources, experts, third party insurers and other relevant parties
Perform to a high level in a target orientated environment
Undertake any other tasks as deemed relevant and reasonable by the business

What we offer

25 days plus bank holidays or day in lieu
Hybrid working model (in relevant role)
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)

Fulltime

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Claims & Recoveries Officer

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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