This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
National Interstate is looking for a Claims Manager to join their team. This individual will work a hybrid schedule out of the Richfield, OH office. National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.
Job Responsibility:
Oversees Claims department operations, optimizing workflows and ensuring high productivity
Develops and implements strategic plans for the Claims department to align with business goals and objectives
Leads the strategic oversight of claims settlements to confirm coverage and determine liability, compensability, and damages
Advises team members on claim file management including settlement and reserving strategies
Analyzes claims data to identify trends, assess performance, and provide regular reports to senior management
Establishes reserves and provides insights or reports to Corporate Claims or senior management
Responsible for leading First Notice of Loss Claims Intake/supporting Workers Comp and Commercial Auto
Requirements:
Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
Minimum of 9 years of experience in property and casualty claims handling
Minimum of 4 years leadership experience
Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)