Claims Operations Associate, Randstad

Randstad

Location:
Canada, Toronto

Category:
Insurance

Contract Type:
Not provided

Salary:

65000.00 - 72000.00 CAD / Year

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Job Description:

Are you a detail-oriented Claims Operations professional with a strong background in commercial claims? Our client is a Commercial Property and Casualty (P&C) insurance company looking for someone who thrives in fast-moving, dynamic environments. If you're proactive, adaptable, and eager to help shape operational best practices from the ground up, this could be the perfect opportunity to make your mark. Join a collaborative team where your expertise in claims processes and commercial lines will truly be valued.

Job Responsibility:

Oversight and maintenance of the claims inbox, including claims intake - reviewing claims, determining what type of claim, opening, assigning and acknowledging the claim, closing out claims
Accurately entering payments, recoveries and reserve transactions across multiple lines of business
Ensure claims processing follows the established processes, procedure, and various agreements and protocols
Providing loss runs to underwriters when requested Initiating cash calls for programs handled by outside adjusters
Processing of bordereaux – receive, review and input claims information received by way of various bordereaux into the claims system
Communicate with and assign panel adjusters and counsel for claims, when required and ensure claims and programs are handled in accordance with established agreements and processes
Serve as a point of contact for claims department with questions pertaining to claims operations procedures and processes

Requirements:

High school diploma or equivalent
Minimum 3-5 years' experience in insurance claims or relevant field
C13 – Fundamentals of Insurance or CIP (preferred)
Experience working on a team within the Insurance industry
Auto experience and regulatory experience with GISA (preferred)
Knowledge in multiple lines of business
professional and financial lines, commercial, warranty, auto etc.
Superior organizational and analytical skills
demonstrates ability to manage multiple tasks simultaneously
Advanced proficiency and experience using Excel
A high level of attention to detail
A proven ability to manage multiple priorities and meet deadlines, driving for results
Experience working closely with others and enjoy an atmosphere of cross-collaboration
The ability to thrive in a fast paced and changing environment and be comfortable with ambiguity
Superb customer service skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, and Outlook)
Bilingual (English/French) preferred but not required

Nice to have:

Bilingual (English/French)
C13 – Fundamentals of Insurance or CIP
Auto experience and regulatory experience with GISA

What we offer:

Compensation of $65,000-72,000 annually with bonus potential
Benefits package from day 1, RRSP contribution, 3 weeks vacation, 7 PTO days (after 3 months)
Monday-Friday 8:00am-5:00pm - HYBRID - 2 days in office
Located in downtown Toronto close to 2 TTC stations

Additional Information:

Job Posted:
June 01, 2025

Expiration:
July 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Claims Operations Associate