Claims Operations Analyst Job at Michael James Associates (London)

Insurance Claim Analyst

Working as part of an integrated strategic claims oversight team, this position ...

Location

United States , Hingham

Salary:

67000.00 - 75000.00 USD / Year

Ann Taylor

Expiration Date

Until further notice

Requirements

Experience in the insurance industry as an adjuster or in a corporate insurance capacity a plus
Strong written and oral communication skills necessary
Proficient in Excel
Knowledge of Oracle and SAP a plus
Knowledge of insurance or workers comp terminology and concepts a plus

Job Responsibility

Operational effectiveness of claims process and strategy across workers comp, general liability and auto claims
Develop and maintain strong partnerships with peers across the organization and primary contact for internal and external contacts on all casualty claims
Recommend and help to maintain day-to-day claim processes that drive Insurer/TPA performance
Monitors compliance with company policy regarding loss-reporting and claim handling standards and works collectively with Asset Protection to identify non-compliant reporting trends and drive improved reporting across field, DC and office locations
Monitors all open claims for proper reserving and adjuster performance and assist the Sr. Mgr. of Claims with achieving optimal claim service deliverables and working claims toward final resolution
Monitors claim frequency and/or severity within locations and communicates concerns across the Insurance, Store Facilities and Asset Protection Teams
Assist Mgr of Occ Health with the tracking and documentation of disability periods associated with workers comp claims in the internal rmis system
Assist with tracking and documentation of information required for the Y/E Dept of Labor/Osha recordkeeping process
Track and document litigation data in rmis system
Provides back-up to Sr. Claim Manager on all claim related invoicing

What we offer

Merchandise discount at select KnitWell Group brands
Support for individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

Sales Operations Analyst

The South Pacific and Singapore Country Planner role is very critical. This posi...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

5+ years of experience in an Operational role
Commercially aware and enjoy interacting with cross functional teams across an organization
A strong business mindset is key, with a ‘run to the fire’ attitude
driving an action-oriented culture: you deliver on your promises
Intellectual curiosity, humility, accountability and positive approach
Requires the ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
The ideal candidate will be analytically minded
a problem solver
focused, organized & driven
self-starter

Job Responsibility

Act as a business partner for APJ Aruba, supporting country leadership & field sales team including South Pacific and Singapore
Drive Quota Setting Processes (incl. eMDM Entity Management: manage Entity request for Creation, modification, Party alignment) that aligned with the Aruba business strategy
SME for sales compensation tools, processes and systems. Facilitate & resolve SCO related issues raised by the managers & sales e.g., manual claims, wrong/missing account assignments etc.
Responsible for ensuring the effective implementation of sales processes, identifying and leveraging best practice in support of delivering the sales strategy
Support the sales team with operational needs relating to new hire onboarding, tool trainings, process guidance, etc.
Quota Deployment & Anaplan Setup (Annual sales readiness cycle & Ad-Hoc request on the new employees or any change management)
Provision of high quality, on time business analytics (reporting and insights) to the Aruba Management team, both regular reports and ad-hoc analysis
Facilitate Country Forecasting process to support Country Manager on Forecasting cadences, analysis and weekly submissions
Support continuous improvement of Pipeline, including data quality, working closely with Geo based teams
Develop and nurture a culture of continuous improvement, teamwork (across entire Aruba family) and knowledge sharing across all relevant teams and functions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Claims Associate

Are you looking for a new challenge? Fancy helping us shape the future of motor ...

Location

United Kingdom , London

Salary:

Not provided

Prima

Expiration Date

Until further notice

Requirements

2-4 years’ experience at a top-tier Consulting firm, Investment Manager, Private Equity firm, or Investment Bank (ideally with exposure to Operations)
Ability to mix strong quantitative analytical skills with commercial acumen in order to drive actionable business insights
Strong fluency with data is essential
Strong interest in Motor Insurance and Technology / AI developments
Excellent verbal and written communication skills
Strong attention to detail, with a problem-solving attitude
Comfortable working in a growing / scale-up business environment

Job Responsibility

Build a rich and comprehensive suit of Claims Intelligence to support the Head of Claims
Translate complex statistical findings into simple, meaningful, and high-impact insights
Work with our UK Claims Data Analyst to build early-warning systems for Claims
Lead deep-dive pieces of analysis around specific topics, as well as incubating operational improvement initiatives
Assume line management responsibility for the UK Claims Data Analyst, providing coaching, mentoring, and a clear roadmap for professional development

What we offer

Hybrid working
Access to learning resources, mentorship and a growth plan tailored to you
Private healthcare
Gym discounts
Wellbeing programs
Mental health support

Fulltime

Junior Sales Compensation Data Quality Analyst

Junior Sales Compensation Data Quality Analyst role at Hewlett Packard Enterpris...

Location

Poland , Wroclaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Basic understanding of sales commission tools, systems and practices
Good analytical, statistics and problem solving skills
Basic understanding of sales commission plans and practices
Good written and verbal communication skills
Good Excel skills
Intermediate level of English

Job Responsibility

Maintain and execute portions of processes and tools for sales commissions calculation and payment support
Calculate sales commissions and payments for less- to moderately- complex plans in accordance with plan documentation and established policy
Collect and consolidate information to support investigation and resolution of commission claims and account reconciliations
Prepare commission and payment reports for review by operational and sales leadership
Review information and make changes and updates to data and configuration of sales compensation tools and systems within limited parameters
Communicate issues to stakeholders
Implement specified changes to data, content and systems to improve data quality and operational efficiency

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Flexible work arrangements

Fulltime

Hris Analyst

A well‑established global organization is seeking a talented HRIS Analyst to sup...

Location

United States , Elk Grove Village

Salary:

80000.00 - 90000.00 USD / Year

Beacon Hill

Expiration Date

Until further notice

Requirements

3-5+ years of HRIS, HR Operations, or Payroll experience
Workday strongly preferred
Strong knowledge of payroll processes, compliance requirements, and data integrity best practices
Advanced reporting and analytical skills with the ability to translate data into actionable insights
Exceptional attention to detail and strong problem‑solving capabilities
Ability to handle confidential information with professionalism and discretion
Strong communication skills and the ability to collaborate effectively with HR, Finance, and business partners
Proficiency in Microsoft Office
Excel skills a plus
Ability to work independently, manage competing priorities, and thrive in a fast‑paced environment

Job Responsibility

Manage Workday HCM configuration, business processes, integrations, security, and user access
Build and maintain Workday reports, dashboards, and analytics to support data‑driven decision‑making
Test and implement Workday updates and enhancements
ensure documentation and data integrity
Conduct regular HRIS data audits and troubleshoot system issues
Process accurate semimonthly and biweekly payrolls
support bonuses, W‑2s, year‑end activities, and timecard reviews
Support internal and external audits, including required reporting (401(k), EEOC, etc.)
Process employee lifecycle transactions such as hires, terminations, transfers, and data changes
Enhance HR Shared Services processes through automation and technology improvements

Fulltime

Asset Servicing Intermediate Analyst

Working at Citi is far more than just a job. A career with us means joining a te...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of relevant experience in asset servicing, operations, or a related financial services role
Basic to intermediate level experience with a demonstrated understanding of supervisory principles
In-depth knowledge of securities processing, combined with a solid understanding of the industry standards and practices
Demonstrated ability to communicate with tact and diplomacy, capable of exchanging potentially complex/sensitive information with various stakeholders
Proven ability to deal with most problems independently, exercising sound judgment
Possesses latitude to resolve complex issues related to the analysis of hedge fund activities and operational discrepancies
Bachelor’s/University degree or equivalent experience.

Job Responsibility

Provide daily oversight and coordination of operational activities, ensuring smooth workflows, adherence to deadlines, and accurate completion of checklists for compliance and efficient task management
Oversee the timely identification, investigation, and resolution of cash breaks and reconciliation discrepancies, including positions related to Corporate Action and/or Income Payments
Coordinate and manage the processing of claims, ensuring adherence to established procedures and timely resolution
Manage team communication channels, including email flow for prompt responses and efficient task assignment, and serve as the first point of escalation for complex or sensitive inquiries
Develop client-specific service solutions and maintain rigorous quality control standards across all processes
Participate in system testing initiatives, providing valuable input, and maintain current awareness of product changes and system enhancements
Provide support and assistance to team members during high-volume periods, offer back-up coverage, and perform other assigned duties
Assume delegated non-HR managerial responsibilities as required, including operational decision-making, project oversight, and representing the manager in meetings.

Fulltime

Banking Operation Analyst - Claims

As part of the Banking Operations group you will be part of a Banking Operations...

Location

Spain , Madrid

Salary:

Not provided

N26

Expiration Date

Until further notice

Requirements

Experience in banking operations, service delivery and project coordination roles
Structured way of working and experience in handling complex tasks efficiently
Professional banking education/background or a degree in Finance, Economics, Business Management, Mathematics, a related field or comparable working experience
Ability to focus on details and technicalities while simultaneously retaining a comprehensive vision of the big picture
Analytical mindset (SQL experience is a plus) and ability to independently leverage data for prioritisation and decision making
Fluent in written and verbal communication skills in both French and English
Confident while communicating with stakeholders and possess the ability to work across teams and shape collaborative decisions

Job Responsibility

Managing end-to-end processes specific to the core tasks, including compliance, improvements, internal documentation
Support activities linked to defined processes within Banking Operations including regulatory requirements, and risk controls including support incoming legal requests
Coordinating with other operational teams and internal stakeholders, in order to align and set-up cross-team processes as well as improve the quality of services delivered to our customers
Participating in training preparation and delivery for our external partners
Maintaining internal documentation and ensuring they are up to date in order to stay compliant and minimise risk of audit findings
Handle insolvency and edge cases, where the Analyst is required to have a deep understanding of the legal implications and compliance the bank is subjected to
Support operational teams with the analysis of incidents, and suggest actionable workarounds to effectively manage any current and future risks
Provide feedback and opportunities to teams in order to streamline processes and standardise workflows

What we offer

Accelerate your career growth
Competitive personal development budget
Work from home budget
Discounts to fitness & wellness memberships, language apps and public transportation
Premium subscription on your personal N26 bank account
Subscriptions for friends and family members
Vacation days vary depending on your location of work
Additional day of annual leave for each year of service
A high degree of autonomy and access to cutting edge technologies
A relocation package with visa support for those who need it

Claims Performance Consultant

We are the duck. We develop and empower our people, cultivate relationships, giv...

Location

United States , Columbus

Salary:

80000.00 - 110000.00 USD / Year

Aflac

Expiration Date

January 23, 2026

Requirements

Bachelor's Degree In Analytics, Finance, Statistics, Mathematics, or related field
6+ years of data analytics, business intelligence, or financial analysis, preferably in claims or insurance
Deep knowledge of insurance claims operations, quality measures, loss ratios, and financial performance drivers
Advanced data analytics and statistical analysis skills to identify trends, anomalies, and performance opportunities
Strong capability in root cause analysis to diagnose claims quality, behavioral, and process issues
Proficiency in business intelligence and data visualization tools (e.g., Tableau, Power BI) to create dashboards and reports
Ability to synthesize and consolidate multiple data sources into a single, accurate, executive-level view of claims performance
Skills in executive-level reporting and storytelling, translating complex data into clear, actionable Insights
Strong stakeholder engagement and cross-functional collaboration skills to integrate analytics into business strategy
Demonstrated ability to assess operational and financial impacts, including effects on loss ratios and business outcomes

Job Responsibility

Act as the primary liaison for Claims data, consolidating inputs from analysts and consultants to create a comprehensive view of Claims performance
Lead monthly reporting and discussions with leadership, delivering insights on Claims quality and financial impacts
Perform advanced analysis to identify trends, anomalies, and opportunities within Claims Operations
Conduct root cause analyses on Claims quality trends to identify behavioral and process opportunities
Assess Claims performance and its effect on company loss ratios
Create dashboards, visualizations, and reports using tools such as Tableau, Power BI, or similar platforms
Present complex data findings in a clear, non-technical manner to senior stakeholders
Collaborate with cross-functional teams to integrate analytics into broader business strategies
Ensure accuracy, consistency, and actionable recommendations in all insights delivered
Conduct organizational research and benchmarking to identify best practices and performance gaps in comparison to competitive insights

What we offer

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
opportunity to purchase company stock
11 paid holidays
up to 20 days PTO

Fulltime

Claims Operations Analyst

Michael James Associates

Location:
United Kingdom , London

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
December 10, 2025

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Job Description:

Requirements:

Additional Information:

Job Posted:December 10, 2025

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Job Posted:
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