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Claims Operations Analyst

United Kingdom, London · Job Posted December 10, 2025
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Job Description

Great new role to join an insurance organisation, based in The City of London.

Requirements

  • Must have at least 4-5 years working in insurance
  • understanding of Lloyd’s claims processes and systems, including ECF

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Claims Operations Analyst

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Claims Operations Analyst

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  • Strong interpersonal and relationship skills
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  • Strong computer and mathematical skills and basic bookkeeping
  • Inquisitive, flexible and adaptable to changing environment
  • Strong communication skills and ability to interact professionally with a diverse group of individuals
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  • Evaluate, review, and analyze policies compared to new claim loss reports to determine claim type and appropriate policy coverage provisions
  • decision making for correct coding and claims handler assignments as well as responses to brokers, insureds, and third-party administrators (TPA)
  • Understand key insurance concepts regarding policy coverages and deductibles as related to the impact on claim submissions processing
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  • Focus on processing incoming work within established turn-around times with high quality and data accuracy
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  • Comprehensive Health, Dental and Vision benefits
  • Disability Insurance (both short-term and long-term)
  • Life Insurance (for you and your family)
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  • 4+ years of Fraud Claim Investigations or Policy Violations, Risk Management or Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
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  • Manage and develop a team of supervisors, analysts, Assist Associates, or consultants, and engage management, vendors or related functional areas associated with fraud and claims investigations
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