Claims Manager

• Being the first point of contact, providing outstanding customer service
• Collaborating with key stakeholders to resolve issues efficiently
• Managing the central email inbox and responding to inquiries promptly
• Organising and planning appointments to optimise productivity
• Assisting directors with various administrative tasks
• Maintaining accurate and up-to-date records
• Producing detailed reports and managing financial transactions
• Issuing supplier invoices while adhering to payment terms
• Overseeing staff timesheets and annual leave requests for efficient scheduling
• Ensuring compliance with health and safety processes in the workplace

• Previous experience as a Claims Manager or in a similar senior administrative role
• Exceptional customer service skills with the ability to communicate effectively across various levels
• Strong organisational skills to multitask and prioritise effectively
• Proficiency in IT, particularly Microsoft Office and virtual filing systems
• Familiarity with claims systems and CRMs is a plus
• Attention to detail and accuracy in record-keeping and financial transactions
• Excellent time management skills to meet deadlines
• Flexibility and the ability to work independently as well as part of a team

Familiarity with claims systems and CRMs

• Competitive Salary Package: Reflective of your experience and skills
• Pension Plan: Secure your future with a comprehensive pension scheme