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Claims Manager

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Trevose

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an experienced Claims Manager to lead and oversee claims operations within our organization. This role requires a strong background in claims management and team supervision, with a focus on ensuring efficient workflows and high-quality results. Located in Trevose, Pennsylvania, this position offers the opportunity to collaborate with cross-functional teams and drive process improvements.

Job Responsibility:

  • Lead and manage a team of claims specialists, assigning tasks, monitoring productivity, and providing coaching to ensure optimal performance
  • Evaluate and streamline workflow processes to enhance efficiency and maintain quality standards
  • Address personnel matters including performance evaluations, career development planning, and managing employee relations
  • Conduct root cause analyses and trend reviews to identify and resolve data errors within operational systems
  • Serve as the primary liaison between the claims department and other business units to ensure smooth communication and collaboration
  • Partner with operational teams to refine claims processing workflows and improve overall system efficiency
  • Utilize advanced skills in Microsoft Office tools such as Excel, Word, Access, Visio, and PowerPoint to support reporting and analysis
  • Provide guidance and training to team members, fostering their attention to detail and ensuring alignment with organizational goals
  • Monitor and analyze performance metrics to identify opportunities for improvement and implement corrective actions

Requirements:

  • Bachelor’s degree preferred
  • Minimum of five years of experience in claims management
  • Proven experience in supervising teams and managing employee performance effectively
  • Strong analytical skills, with the ability to perform root cause analysis and interpret trends
  • Proficiency in Microsoft Office Suite, including Excel, Word, Access, Visio, and PowerPoint
  • Solid understanding of medical claims processes and related workflows
  • Excellent communication skills, with the ability to collaborate across departments and business units
  • Demonstrated ability to manage multiple tasks and prioritize workloads in a fast-paced environment
  • Commitment to fostering a positive and productive team culture
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
January 31, 2026

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