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An independent claims handler who will manage and oversee the end-to-end claims process for a wide variety of matters under management liability and financial institution professional indemnity policies. Supports Beazley’s vision of being the highest performing sustainable specialty insurer through proactively managing claims, at an individual and portfolio level where required.
Job Responsibility
Proactively manage a diverse portfolio of management liability, employment practice, professional indemnity and crime claims
Handle claims from first notice of loss through resolution, assessing severity, complexity, and direct financial loss
Evaluate policy coverage in line with underwriting intent, draft clear and well-reasoned coverage position letters
Manage portfolio of medium to high severity claims
Establish appropriate and timely case reserves
Develop, iterate, document, and execute claims strategies
Ensure the management of claims conforms to agreed standardized processes
Communicate any material claims to Reinsurance and Finance
Working with Reinsurance to effect claims recoveries
Understand and implement Beazley’s Conduct Risk Policy
Contribute to continuous improvement culture
Maintain awareness of overall strategic objectives and business plans
Understand marketing and underwriting strategies
Join client meetings to share claims philosophy
Provide input to underwriters of claims experience
Identify issues and trends
Identify wordings issues and suggest improvements
Leverage networking opportunities
Work with Claims team members and underwriters
Help produce presentations and marketing literature
Operate within approved claims authority
Maintain knowledge of and ensure compliance with relevant regulation
Adhere to Beazley’s procedures for selection and retention of 3rd party professionals
Manage escalation from delegated partners
Conduct file reviews or audits
Provide feedback on claim actions from TPA
Propose strategies for future claims handling
Work proactively to develop and maintain strong relations with key brokers and insureds
Promote the Beazley brand
Adhere to Beazley’s Conflicts of Interest policy
Requirements
University degree
Three of more years' experience handling commercial liability insurance claims, preferably under management liability and financial institution policies
Adjuster license(s) may be required
Legal training or claims experience, including assessing liability and negotiating settlements
Functional expertise includes: claims management procedures, knowledge of both US and international insurance markets, familiarity with US and global legal and regulatory frameworks, as well as alternative dispute resolution methods
Analytical skills: Problem solving, analysis of financial statements, financial assessments of claims, data analysis and decision-making
Work management skills: Time and workload management, self-starter, planning, achievement orientation, productivity focused
Interpersonal skills: Ability to influence others, client and broker management skills, purposeful communication, flexibility, active listening