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Claims Manager - Commercial Property

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Social Value Portal Ltd

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Location:
United Kingdom , London

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

An independent claims handler who will manage and oversee the end-to-end claims process for a wide variety of matters under Binding authority and Open Market policies issued to insured's mainly in UK, Australia, US and Canada. Supports Beazley's vision of being the highest performing sustainable specialty insurer through proactively managing claims, at an individual and portfolio level where required. Needs to be familiar with Binding Authority infrastructure including DCA management and compliance oversight.

Job Responsibility:

  • Proactively manage a diverse portfolio of Property claims
  • Handle claims from first notice of loss through resolution, assessing severity, complexity, and direct financial loss
  • Evaluate policy coverage in line with underwriting intent, draft clear and well-reasoned coverage position letters
  • Manage portfolio of medium to high severity claims, including Category 2 and some Category 1 claims
  • Review of individual claims within the portfolio on a regular basis
  • Establish appropriate and timely case reserves
  • Develop, iterate, document, and execute claims strategies
  • Ensure the management of claims conforms to the agreed standardized processes
  • Communicate any material claims to Reinsurance and Finance
  • Working with Reinsurance to effect claims recoveries
  • Understand and implement Beazley's Conduct Risk Policy
  • Contribute to the continuous improvement culture within the overall claims function
  • Maintain an awareness of the overall strategic objectives and business plans
  • Understand marketing and underwriting strategies for the business area
  • Where requested, join client meetings to share Beazley's claims philosophy and address specific claims issues
  • Provide input to underwriters of potential or existing insured's claims experience
  • Identify issues and trends, consult relevant stakeholders if required
  • Identify wordings issues and suggest policy wording improvements
  • Leverage networking opportunities within the business to develop standardized underwriting policy and best practices
  • Work with Claims team members and underwriters to maximize business opportunities and profitability
  • Help produce presentations and marketing literature as required
  • Operate within approved claims authority at all times
  • Maintain a thorough knowledge of and ensure compliance with relevant regulation
  • Adhere to Beazley's procedures for the selection and retention of 3rd party professionals
  • Where applicable, appropriately manage escalation of items from delegated partners
  • Where applicable, conduct file reviews or audits as required
  • Where applicable, provide feedback on a regular and proactive basis regarding the claim actions undertaken by the Third-Party Administrator (TPA)
  • Where applicable, propose strategies for future claims handling
  • Work proactively to develop and maintain strong relations with key brokers and insureds
  • Promote the Beazley brand of excellence and professionalism in client service
  • Adhere to Beazley's Conflicts of Interest policy
  • Immediately advise your Head of or Group Head of Claims if any Beazley employee seeks to exert undue influence
  • Comply with Beazley procedures, policies and regulations including the code of conduct
  • Undertake training on Beazley policies and procedures
  • Display business ethics that uphold the interests of all our customers
  • Ensure all interactions with customers are focused on delivering a fair outcome
  • Comply with any specific responsibilities necessary for your role
  • Carry out additional responsibilities as individually notified

Requirements:

  • Degree preferred but not required
  • Three of more years' experience handling commercial Property insurance claims
  • Adjuster license(s) may be required as part of your job responsibilities
  • Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), analysis of financial statements, financial assessments of claims, data analysis and decision-making
  • Work management skills: Time and workload management, self-starter, planning, achievement orientation, productivity focused
  • Interpersonal skills: Ability to influence others, client and broker management skills, purposeful communication, flexibility, active listening
  • Handling claims / managing portfolios within the delegated space
  • managing losses in excess of delegated authority and ensuring DCAs adhere to contractual and market expectations
  • Managed claims in UK, Australia and potentially US / Canada also

Additional Information:

Job Posted:
May 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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