Claims Manager - Commercial Property Job at Social Value Portal Ltd (London)

Claims Manager - Commercial Property

An independent claims handler who will manage and oversee the end-to-end claims ...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Degree preferred but not required
Three of more years' experience handling commercial Property insurance claims
Adjuster license(s) may be required as part of your job responsibilities
Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), analysis of financial statements, financial assessments of claims, data analysis and decision-making
Work management skills: Time and workload management, self-starter, planning, achievement orientation, productivity focused
Interpersonal skills: Ability to influence others, client and broker management skills, purposeful communication, flexibility, active listening
Handling claims / managing portfolios within the delegated space
managing losses in excess of delegated authority and ensuring DCAs adhere to contractual and market expectations
Managed claims in UK, Australia and potentially US / Canada also

Job Responsibility

Proactively manage a diverse portfolio of Property claims
Handle claims from first notice of loss through resolution, assessing severity, complexity, and direct financial loss
Evaluate policy coverage in line with underwriting intent, draft clear and well-reasoned coverage position letters
Manage portfolio of medium to high severity claims, including Category 2 and some Category 1 claims
Review of individual claims within the portfolio on a regular basis
Establish appropriate and timely case reserves
Develop, iterate, document, and execute claims strategies
Ensure the management of claims conforms to the agreed standardized processes
Communicate any material claims to Reinsurance and Finance
Working with Reinsurance to effect claims recoveries

Fulltime

Senior Commercial Property Claims Handler

As a Senior Commercial Property Claims Handler, you'll be responsible for handli...

Location

United Kingdom , Glasgow

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Strong commercial insurance background
Confident in recognising and investigating potential fraud indicators
Solid understanding of core insurance principles, policy coverage and industry practices
Excellent stakeholder management skills, with the ability to build effective relationships
Experience coaching, supporting or mentoring colleagues to develop their capability

Job Responsibility

Triage new large and technical property claims
Manage end-to-end handling of retained technical claims
Spot and escalate potential fraudulent activity
Investigate claims, negotiate indemnity and liability, and identify recovery opportunities
Help shape and improve our overall claims handling strategy
Support technical development through case clinics, audits, and sharing legal/technical updates
Maintain strong control of indemnity spend and accurate reserving
Manage customer and third-party expectations throughout the claim lifecycle
Meet all regulatory timescales and compliance requirements
Act as a technical mentor and referral point for colleagues

What we offer

9% employer contributed pension
Annual company bonus of up to 10%
50% off home, motor and pet insurance, plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years

Fulltime

Senior Commercial Property Claims Handler

As a Senior Commercial Property Claims Handler, you'll be responsible for handli...

Location

United Kingdom , Glasgow

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Strong commercial insurance background
Confident in recognising and investigating potential fraud indicators
Solid understanding of core insurance principles, policy coverage and industry practices
Excellent stakeholder management skills, with the ability to build effective relationships
Experience coaching, supporting or mentoring colleagues to develop their capability

Job Responsibility

Triage new large and technical property claims
Manage end-to-end handling of retained technical claims
Spot and escalate potential fraudulent activity
Investigate claims, negotiate indemnity and liability, and identify recovery opportunities
Help shape and improve our overall claims handling strategy
Support technical development through case clinics, audits, and sharing legal/technical updates
Maintain strong control of indemnity spend and accurate reserving
Manage customer and third-party expectations throughout the claim lifecycle
Meet all regulatory timescales and compliance requirements
Act as a technical mentor and referral point for colleagues

What we offer

9% employer contributed pension
Annual company bonus of up to 10%
50% off home, motor and pet insurance, plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years

Fulltime

Commercial Property Claims Handler

As a Commercial Property Claims Handler, you'll take ownership of commercial cla...

Location

United Kingdom , Manchester

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Solid experience handling insurance claims
Good understanding of indemnity, liability and recovery principles
Good awareness of risk and the ability to follow our processes and guidelines

Job Responsibility

Triage new technical and/or large claims – including Property, Subsidence, Environmental, Liability, Injury and Motor
Handle retained technical claims end-to-end
Spot, investigate and manage potential fraudulent claims
Investigate and negotiate indemnity and liability, identifying opportunities for recovery
Manage litigated cases, working closely with in-house and panel lawyers
Own and manage risks in line with the Direct Line Group risk framework
Control indemnity spend and reserving through effective negotiation
Manage customer and third-party expectations throughout the lifecycle of each claim
Maximise revenue generation, cost control and recovery opportunities to secure the best settlement
Work within regulatory timescales and guidelines

What we offer

9% employer contributed pension
50% off home, motor and pet insurance, plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years
Life assurance cover at four times your salary

Fulltime

Field Property Claims Adjuster II

Indiana Farmers Insurance is currently seeking three experienced, customer-orien...

Location

United States , Indianapolis

Salary:

Not provided

Indiana Farmers Insurance

Expiration Date

Until further notice

Requirements

Field property claims experience, preferably with an insurance carrier
Strong expertise in inspecting, evaluating, and estimating structural property losses across a variety of property types, including safely accessing roofs, basements, crawl spaces, and other loss locations as needed
Ability to investigate, evaluate, negotiate, and resolve personal, commercial, and farm property claims from first notice through settlement
Skilled in interpreting insurance policies, endorsements, and coverage provisions to make sound claim decisions
Experience identifying and referring potentially fraudulent claims for further investigation
Strong analytical, investigative, and problem-solving abilities
Exceptional communication and relationship-building skills, with a customer-focused approach and the ability to effectively manage expectations, navigate difficult conversations, and deliver outstanding service throughout the claims process
Valid driver's license with an acceptable motor vehicle record
Working knowledge of Xactimate or similar estimating software, preferred
Experience handling farm property claims, agricultural structures, equipment, and farm exposures, preferred

Job Responsibility

Investigate losses
Evaluate coverage
Prepare property estimates
Guide customers through the claims process with professionalism and care
Inspect, evaluate, and estimate structural property losses across a variety of property types
Investigate, evaluate, negotiate, and resolve personal, commercial, and farm property claims from first notice through settlement
Identify and refer potentially fraudulent claims for further investigation

What we offer

Free Health insurance
Free Dental insurance
Free Vision insurance
Free Life insurance
Free Short-Term & Long-Term Disability insurance
2% 401k Company Match
11% 401k Company Contribution
Excellent Paid Time Off
Generous paid time for Parental Leave
Day of Service

Fulltime

Senior Contract Manager (Property)

A prominent and listed property developer with a diversified portfolio is seekin...

Location

Malaysia , Kuala Lumpur

Salary:

12000.00 - 15000.00 MYR / Month

Randstad

Expiration Date

July 09, 2026

Requirements

A Bachelor's Degree in Quantity Surveying, or a related discipline
A minimum of 10 years of progressive experience within the property development sector, with a significant portfolio of successfully delivered high-volume residential and commercial projects
In-depth command of construction methodologies, cost engineering, and contractual law

Job Responsibility

Establish and govern the group’s contract administration frameworks, ensuring all policies align with corporate risk appetite and industry best practices
Manage financial integrity through the oversight of project budgets, cost planning, and cash flow forecasting to ensure robust ROI
Navigate Joint Ventures (JV) by meticulously reviewing agreements, identifying critical conditions precedent, and managing long-term contractual obligations
Direct the procurement lifecycle, from defining pre-qualification criteria to leading final tender clarifications and value-engineering negotiations
Lead the commercial execution of projects, providing expert guidance on progress payments, Variation Orders (VO), Extensions of Time (EOT), and complex claims
Direct the Defects Liability Period (DLP) strategy, ensuring rectification works and cost claims are settled efficiently and within budget

Fulltime

Senior Commercial Manager

Axis Europe, part of Axis CLC, is a trusted property services specialist deliver...

Location

United Kingdom , Stratford

Salary:

75000.00 - 85000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience working within a responsive repairs contracting environment, ideally within social housing
Strong knowledge of Price Per Property (PPP) and/or NHF Schedule of Rates (SoR) commercial models
Experience managing commercial performance within social housing maintenance contracts
Experience managing subcontractor relationships and commercial negotiations
Strong analytical and reporting capability, including advanced Excel skills (pivot tables, VLOOKUP, data analysis)
A commercially driven mindset with the ability to operate in a fast-paced, high-volume maintenance environment

Job Responsibility

Take ownership of the commercial performance of responsive repairs contracts
Manage PPP and NHF Schedule of Rates (SoR) mechanisms to maximise profitability and commercial control
Monitor and manage Completed Not Invoiced (CNI) levels and oversee bulk closure processes
Procure and negotiate subcontract work packages
Review subcontractor claims, variations and commercial submissions
Identify and resolve profit shortfalls and commercial performance risks
Provide commercial reporting to clients, including PPP capped expenditure analysis
Work collaboratively with operational teams to improve efficiency, cost control and margin
Ensure contract compliance and maintain strong client relationships

What we offer

Performance-related bonus
Pension scheme
Medical scheme options
Life assurance
25 days’ holiday + bank holidays
Perkbox (discounts, perks & wellbeing offers)
1 paid volunteer day
£2,000 refer-a-friend bonus after the referee passes probation
Opportunities for development and progression across Axis CLC

Fulltime

Commercial Claims Specialist

A leading international insurance brokerage is seeking an experienced Commercial...

Location

United Kingdom , London

Salary:

45000.00 - 50000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Minimum 5 years’ experience handling commercial insurance claims within a broker, insurer, or legal environment
Experience dealing with Property, Liability, Construction or other complex commercial risks
Strong knowledge of policy wordings and coverage interpretation
Ability to advocate on behalf of clients and negotiate effectively with insurers
Excellent written and verbal communication skills
Highly organised with the ability to manage competing priorities
Resilient and able to remain calm under pressure

Job Responsibility

Review, draft and submit claim notifications to insurers
Manage a portfolio of complex commercial insurance claims
Liaise with clients, insurers, loss adjusters and internal colleagues to ensure claims are proactively managed
Maintain accurate claims records within internal case management systems
Attend client meetings, pre-renewal discussions and claims review meetings
Provide strategic claims advice to clients and support Account Executives during renewal discussions
Deliver presentations and insights to clients on claims trends and risk management
Act as a technical referral point for junior members of the team

What we offer

Competitive salary and benefits package
Hybrid working model
Exposure to complex commercial claims within the London Market
Supportive and collaborative team environment
Ongoing professional development opportunities

Fulltime

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Claims Manager - Commercial Property

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