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Robert Half Logo Robert Half · Insurance

Claims Management

United States of America, Everett Employment contract 85000.00 - 105000.00 USD / Year · Job Posted July 03, 2026
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Job Description

We are looking for an experienced claims specialist to support workplace injury and disability claim activity for clients in Washington. This role is suited to someone with a strong HR foundation and deep knowledge of Washington workers’ compensation practices, including claim coordination, medical follow-up, and return-to-work support. The ideal candidate builds trust easily, communicates with empathy, and can guide sensitive cases with accuracy and care. Enjoy a work-from-home schedule - 100% remote work benefit, for WA-state employees.

Job Responsibility

  • Oversee the full lifecycle of workers’ compensation and related disability claims, ensuring each case is handled accurately and in a timely manner
  • Coordinate with employees, clients, medical providers, and other stakeholders to support treatment plans, documentation, and recovery progress after workplace incidents
  • Review claim details, maintain organized records, and monitor case activity to help resolve issues, denials, or delays efficiently
  • Apply working knowledge of Washington State L&I requirements to guide claim handling, compliance, and communication throughout the process
  • Partner with internal and external contacts to support return-to-work planning, rehabilitation follow-up, and ongoing claim status updates
  • Conduct claim audits and evaluate files for completeness, accuracy, and alignment with client and regulatory expectations
  • Use HR and claims systems effectively, including proprietary tools, to document activity and track case milestones
  • Build strong client and employee relationships by offering approachable, service-oriented support during complex or sensitive claim situations

Requirements

  • Experience managing workers’ compensation, accident, disability, or medical claims in an HR or claims environment with strong attention to detail
  • Strong knowledge of Washington State L&I processes and applicable workers’ compensation practices
  • Background in HR administration with the ability to navigate employee-related issues connected to workplace injury claims
  • Demonstrated ability to manage claim documentation, audits, follow-up tasks, and case coordination with a high level of accuracy
  • Comfortable working with HRIS or other case management systems to maintain records and monitor claim progress
  • Effective communication and relationship-building skills with a collaborative, approachable working style
  • Ability to handle sensitive matters with discretion while balancing multiple active claims and deadlines

What we offer

  • medical
  • dental
  • vision
  • life and disability insurances
  • participation in the company’s 401(k) plan
  • 10 days of paid vacation
  • 7 days of paid sick leave
  • 10 paid holidays per calendar year
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