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Claims Innovation - Senior Analyst - Casualty or Commercial PD

United States, Chevy Chase 82000.00 - 172200.00 USD / Year · Job Posted February 21, 2026
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Job Description

GEICO is hiring a Innovation Analyst to join their Claims Innovation team. As an Innovation Analyst, you will support GEICO’s Claims Innovation team in identifying, analyzing, and implementing opportunities to improve processes and technology. This role partners with cross-functional teams to deliver innovative solutions that enhance efficiency, accuracy, and customer experience.

Job Responsibility

  • Evaluate and analyze existing claims processes, data, and performance metrics to identify areas of opportunity for efficiency, effectiveness, or accuracy
  • Gather and analyze data to provide insights into claims processes and performance metrics
  • Support the development of actionable strategies and assist in implementing process and technology enhancements
  • Assist the Director, Claims Innovation in establishing priorities, goals, and objectives
  • Collaborate with Operations, Product, AI/ML, and Engineering teams to define and prioritize requirements
  • Prepare reports and presentations summarizing findings, recommendations, and project progress
  • Contribute to and/or lead pilot programs, POC’s, or A/B testing and reporting on performance and progress
  • Participate in innovation workshops, ideation sessions, and design sprints
  • Monitor project risks, benefits, and performance metrics
  • escalate issues as needed
  • Stay informed on industry trends, emerging technologies, and best practices

Requirements

  • 3+ years of experience in business process optimization, business analysis, consulting, innovation, or process engineering
  • Leadership experience in P&C insurance claims
  • Bachelor’s degree in Business, Finance, Economics, Statistics, or related field
  • Knowledge of innovation methodologies, processes, and principles
  • Strong analytical skills and ability to interpret data for decision-making
  • Effective communicator with strong collaboration skills
  • Demonstrated ability to adapt and learn in a fast-paced environment
  • Commitment to diversity, equity, and inclusion

Nice to have

  • Leads from the front and isn’t shy about using their voice
  • Ability to lead and influence with empathy and humility
  • Ability to navigate and lead through complexity
  • Curiosity, critical thinking skills
  • a lifelong learner who sees situations through multiple lenses
  • Exceptional character and an ability to instill confidence and build trust
  • Someone who possesses high emotional intelligence, and is an attentive, empathetic listener

What we offer

  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
  • Financial benefits including market-competitive compensation
  • a 401K savings plan vested from day one that offers a 6% match
  • performance and recognition-based incentives
  • and tuition assistance
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

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