Claims Handler Jobs

Optis Insurance

Location:
Ireland, Trim

Category:
Insurance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

You will manage a portfolio of commercial claims and have exposure to the London/Lloyds markets. As a claims handler you are the first point of contact for our broker partners and insurers in respect of all claim activity. You will provide information and support to our clients whilst delivering quality, accuracy and adhering to all procedures, SLA’s and regulatory requirements.

Job Responsibility:

Build positive relationships with colleagues and external partners
Build and develop a good technical understanding of the claims process and the cover afforded by various insurance classes
To receive new claims advices from our producing brokers and obtain the relevant policy details from the correct placing system to identify the appropriate insurer
Register new claims on the correct claims system
Providing acknowledgement and claims reference to producing brokers
Advising Insurers of new claim through already established procedures
Maintaining and updating of the Claims System
Full administration support to Claims Managers, Insurers, TPA’s and Loss Adjusters to ensure a high level of service
Preparing claims experience documentation at renewal
Ensure compliance with all legal and regulatory requirements

Requirements:

Experience of commercial claims handling a distinct advantage
Excellent organisational skills and ability to prioritise multiple tasks
Strong decision making and effective time management skills
Excellent analytical and numerical skills
Excellent interpersonal and verbal/written communication skills
A positive and professional attitude to customer service
Ability to develop and sustain professional relationships with both internal and external stakeholders
Ability to work under pressure and flexibly when necessary
High attention to detail and accurate record keeping skills

Nice to have:

Familiarity with Lloyds ECF and Websure systems (both preferable)
APA/CIP qualification held or working towards
Previous experience in insurance or financial services industry a distinct advantage

What we offer:

Company pension
Private medical insurance
26 days annual leave
Professional qualifications sponsorship
Insurance Institute membership
On-site parking

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Claims Handler