Claims Handler

• Manage a caseload of lower value claims under supervision
• Conduct the review of new cases
• Drafting correspondence to clients
• Maintain ongoing contact with the insurer and insured professional throughout the process to report on progress and take further instructions
• Instruct experts and external counsel where appropriate
• Complete administrative tasks
• Handle confidential information in line with the firms data security protocols

• Graduate calibre with an excellent academic record
• Previous experience of working as a claims handler or similar within the field of professional indemnity is useful but not essential
• IT literate with working knowledge of Word and Excel
• Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities
• Proactive and demonstrating initiative in driving forward matters on own accord, seeking guidance and input from others where appropriate
• Very good attention to detail and accuracy with drafting
• Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential
• Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field
• Confident oral and written communication skills

Previous experience of working as a claims handler or similar within the field of professional indemnity

• Flexible working with Flex Forward scheme
• Inclusive and accessible recruitment process