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DAC Beachcroft Logo DAC Beachcroft · IT - Administration

Claims Handler

United Kingdom, Bristol Employment contract · Job Posted May 27, 2026
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Job Description

The Professional Negligence Team specialises in advising professionals and their insurers when negligence claims arise. We work across a variety of service lines, including law, construction, architecture, property consultants, financial services, and accounting, offering tailored advice for each sector. Our expertise covers a wide range of claims, from straightforward disputes to complex, high-value cases, assessing professional standards and mitigating risks for our clients. We also handle Management Liability claims i.e. directors and officers and employment practices liability claims. We take a proactive approach to resolving disputes, often employing creative solutions to avoid litigation where possible. The team is also well-versed in alternative dispute resolution methods, such as mediation, helping to achieve favourable outcomes efficiently and cost-effectively. Through our deep knowledge of industry-specific standards and regulations, we ensure that our clients receive expert guidance on navigating claims in their respective fields.

Job Responsibility

  • Manage a caseload of lower value claims under supervision
  • Conduct the review of new cases
  • Drafting correspondence to clients
  • Maintain ongoing contact with the insurer and insured professional throughout the process to report on progress and take further instructions
  • Instruct experts and external counsel where appropriate
  • Complete administrative tasks
  • Handle confidential information in line with the firms data security protocols

Requirements

  • Graduate calibre with an excellent academic record
  • Previous experience of working as a claims handler or similar within the field of professional indemnity is useful but not essential
  • IT literate with working knowledge of Word and Excel
  • Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities
  • Proactive and demonstrating initiative in driving forward matters on own accord, seeking guidance and input from others where appropriate
  • Very good attention to detail and accuracy with drafting
  • Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential
  • Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field
  • Confident oral and written communication skills

Nice to have

Previous experience of working as a claims handler or similar within the field of professional indemnity

What we offer

  • Flexible working with Flex Forward scheme
  • Inclusive and accessible recruitment process
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