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Claims Handler / Law Clerk – Title and Lending Solutions

https://www.randstad.com Logo

Randstad

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Location:
Canada, Oakville

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Category:
Legal

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Contract Type:
Employment contract

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Salary:

60000.00 - 65000.00 CAD / Year
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Job Description:

Join a leading company in title and lending solutions, recognized across the country for its innovative services and outstanding workplace culture. Proudly certified as a Great Place to Work® and consistently ranked among Canada’s Best Workplaces for several years, this is an excellent opportunity to grow your career in an environment that values collaboration, excellence, and professional development. ... Are you a highly meticulous Real Estate Law Clerk or a seasoned professional with deep expertise in real estate transactions and claims handling? We’re seeking a detail-oriented individual to join our team as a Claims Handler / Law Clerk in a hybrid work setting. Take the next step in your career with a role that combines high-level claims assessment, independent decision-making, and industry expertise.

Job Responsibility:

  • Investigate, assess, and manage claims made under title insurance policies, including but not limited to claims related to title defects, tax, and utility arrears
  • Independently determine and apply appropriate coverage positions for residential and commercial policies, accounting for varying regulatory requirements
  • Communicate complex coverage decisions, including claim denials, to external customers (homeowners, law firms, lenders) with exceptional customer service
  • Retain and instruct third-party experts (outside counsel, adjusters) as needed for claims resolution and manage their service levels
  • Analyze third-party reports (surveys, appraisals, legal opinions) for accuracy and to assist with coverage determination
  • Negotiate settlements and release provisions
  • conduct file reviews for potential recovery
  • Determine, set, and maintain financial settlement and expense reserves for claims files
  • Utilize claims software, Outlook, and Excel to manage a high volume of files while maintaining meticulous organization and attention to detail

Requirements:

  • Law Clerk designation from a post-secondary institution or equivalent experience
  • Minimum of 5 years of experience as a Real Estate Law Clerk in a firm or title insurance environment
  • Strong practical knowledge of the real estate closing process (open to close) and ability to review and re-calculate adjustments and read title searches
  • Exceptional analytical, problem-solving, and decision-making skills with the ability to interpret and apply legal principles to specific claim issues
  • Effective written and verbal communication skills, oriented towards delivering a superior customer service experience, especially when delivering adverse news
  • A positive, coachable, and collaborative attitude
  • must be willing to learn, ask questions, and possess the sense of urgency required for a fast-paced environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
What we offer:
  • Competitive Compensation: Starting salary range of $60,000 - $65,000 with an annual bonus potential of up to 6% AIP
  • Work-Life Balance: Flexible hybrid schedule with in-office days on Tuesdays, Thursdays, and a floating third day. Work hours are a flexible 9:00 AM - 5:00 PM
  • Comprehensive Benefits: Full benefits, including 3 weeks vacation and a generous group retirement savings plan with company match
  • Professional Development: Hands-on training provided with senior team members and manager, with opportunities for growth and specialized knowledge development
  • Supportive Work Environment: Collaborative team culture where asking for help is encouraged, coupled with the independence to manage your own claims files

Additional Information:

Job Posted:
December 17, 2025

Expiration:
February 09, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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