Claims Handler - Admin

• Rental damage management
• Communicate and collaborate with all parties to achieve an optimal repair journey
• Provide accurate updates to team managers and customers as required
• Ensure that all SLA’s are met and exceeded
• Manage own workload, prioritizing and ensuring all claims assigned are progressing and receiving a high standard of customer service
• Setting up new claims

• Rental damage management
• Keen understanding of 8x8 and tasks
• Proficient in email communication
• Communicate and collaborate with all parties to achieve an optimal repair journey
• Provide accurate updates to team managers and customers as required
• Ensure that all SLA’s are met and exceeded
• Manage own workload, prioritizing and ensuring all claims assigned are progressing and receiving a high standard of customer service
• Setting up new claims
• High attention to detail
• Proficient in use of software packages
• Experience of working in a target driven environment desirable
• Ability to multi- task

Experience of working in a target driven environment desirable

• 33 days holiday, including bank holidays
• Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups
• Enhanced maternity, paternity, adoption and shared parental pay
• Life assurance at three times your basic salary
• Free breakfasts and fresh fruit
• A birthday surprise for everyone