Claims Handler

Litigation Claims Handler

My client based in Staffordshire are seeking a highly skilled and experienced Li...

Location

United Kingdom , Staffordshire

Salary:

35000.00 - 40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Litigation experience
Qualified Solicitor or Legal (desirable)
Experience in Defence claims handling within an insurer or TPA environment
Experience in acting as a mentor or referral point for junior team members
Demonstrable self-motivation and initiative
Ability to work independently within a defined structure and effectively collaborate with peers and managers
Good communication skills

Job Responsibility

Defend litigated motor claims on behalf of large corporates from issue to trial
Value general and special damages
Utilise the Civil Procedure Rules and relevant authorities to obtain the best client outcome
Ensure full compliance with all office protocols, client service level agreements, and client 'key performance indicators' on all own handled claims
Assess liability and set and maintain reserves in accordance with client service level agreements and client 'key performance indicators'
Investigate the merits of third-party claims
Conduct telephone and correspondence negotiations with third parties, third-party insurers, and third-party solicitors to achieve the best client outcome
Work within and support the litigation team to achieve and maintain full compliance with all office protocols, client service level agreements, and client 'key performance indicators'
Delegate and supervise appropriate tasks to the Claims Administration Assistants
Act as a technical and procedural referral for others in the litigation team

Fulltime

RTA Claims Handler

My client is one of the UKs largest insurance companies, and they are looking to...

Location

United Kingdom , Leeds

Salary:

24000.00 - 30000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

previous experience handling an RTA caseload, either from private practice or another in-house role

Job Responsibility

running a caseload that will consist of OIC, MOJ, complex, Fast Track claims along with Part 8 Litigated cases

What we offer

9% Private pension contribution
50% off home, motor and pet insurance plus free travel insurance and breakdown cover
Health and Dental insurance
Buy as you earn share scheme
Company car

Fulltime

Motor Claims Handler

Our client is seeking an experienced motor claims handler to join their expandin...

Location

United Kingdom , Remote

Salary:

30000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proactive claims handling ability
Strong organisational and communication skills
Capable of working independently and collaboratively
Extensive experience in motor claims, including credit hire, personal injury assessment, and motor investigations
Solid understanding of insurance principles
Proficient in handling OICP and MOJ Portal claims
Excellent customer service skills
Attention to detail
Strong negotiation skills

Job Responsibility

Investigating motor insurance claims to evaluate liability and damages for emergency blue light clients
Overseeing claims from start to finish
Applying investigative and negotiation skills to achieve the best outcomes
Building and maintaining strong client relationships
Managing a portfolio of motor damage, credit hire, and injury claims from initial notification to settlement
Making decisions on fraud, quantum, and liability
Managing cases through litigation
Communicating with a variety of stakeholders, including clients, brokers, suppliers, claimants, and their representatives

What we offer

Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ 5 more days
Life insurance
Income protection
Health cash plan or Private medical insurance
Season ticket loan

Fulltime

Private Motor Claims Handler

An excellent opportunity is available with our client in the insurance sector. W...

Location

United Kingdom , London

Salary:

35000.00 - 40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Skilled in liaising with clients, third parties, and suppliers, explaining claims processes clearly
Able to gather and assess information while managing multiple claims
Empathetic and professional in addressing customer needs
Proficient in problem-solving to resolve claims efficiently
Detail-oriented with strong IT skills, including claims management systems
Experience in handling motor insurance claims, including the investigation and resolution of accidents, losses, and damages
Ability to form positive relationships with clients, third parties, and suppliers

Job Responsibility

Manage motor claims, including accidents, uninsured loss recovery, third-party interventions, personal injury, theft, and property damage
Gather claim information from policyholders, third parties, emergency services, and witnesses
Investigate claims with a calm, empathetic approach, reviewing policy details for validity
Monitor external suppliers to ensure timely and accurate service
Collaborate with specialists for complex claims and ensure efficient, fair resolutions
Keep clients and stakeholders regularly updated on claim progress

Fulltime

Office Angels are truly excited to be recruiting for this exciting and fast-pace...

Location

United Kingdom , Chelmsford

Salary:

27000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience working within claims
Capable of investigating and negotiating liability disputes
Capable of accurately assessing General Damages
Excellent written and verbal communication skills
Strong attention to detail
Willingness to learn
Proactive mindset

Job Responsibility

Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution
Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes
Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage
Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy
Maintain precise and up-to-date records within the Claims Management System
Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies
Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process
Monitor and uphold productivity, service quality, and performance standards consistently
Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities
Support internal and external audits by providing accurate and timely information as required

What we offer

On-site parking
25 days holiday plus bank holidays
Frequent socials, including Summer and Christmas parties
Environmentally conscious - you'll be supplied with sustainable products
Company lunches
Excellent progression opportunities
Opportunity to participate in local fundraising
Long service awards
Amazing in-house training

Fulltime

Rta / El / Pl Litigation Claims Handler

We have an exciting opportunity to join our Leeds based Litigation Team as a Roa...

Location

United Kingdom , Leeds

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Experienced Claims Handler, Legal Executive or Solicitor
Previous experience of RTA / EL / PL claims handling is preferable, either within an insurance company or law firm environment
Knowledge of Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as related regulations associated with accidents at work
Experience of using a Case Management System
Knowledge of JC Guidelines for the assessment of general damages in personal injury cases
Understanding and ability to research different resources e.g. Lawtel

Job Responsibility

Completing all necessary investigations into the circumstances of incidents and the value of our client's claim, carrying out legal research as required
Assessing prospects of the claim succeeding on its merits as well as the likely value of the claim for personal injury and recoverability of financial losses
Ensuring clients are provided the correct legal advice
Managing clients' expectations, explaining decisions and the steps in the claims process clearly and succinctly
Negotiating settlement on the best possible terms for the Client
Drafting the necessary documents to issue court proceedings, comply with court directions, draft statements and ready the file for a final court hearing
Instructing counsel as necessary
Managing cases efficiently and effectively to meet departmental targets and Service Level Agreements
Identifying and appropriately investigating all conflicts, complaints and potential acts of negligence
Ensuring good working relationships with team-mates, team leader, management and administrative staff as well as maintaining a good working relationship with suppliers and external organisations

What we offer

Annual performance-based bonus
9% Private Pension
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holiday allowance
Buy as you earn share scheme
Employee discounts and cashback
Flexible benefits scheme
Salary sacrifice scheme for fully electric and plug-in hybrid cars, and for private dental and medical cover

Fulltime

Supervisor (Solicitor/CILEX Lawyer) - Vehicle Hire and Damage

DAC Beachcroft is looking to appoint a Supervisor to join our Credit Hire Team i...

Location

United Kingdom , Newport

Salary:

Not provided

DAC Beachcroft

Expiration Date

Until further notice

Requirements

Qualified Solicitor or CILEX Lawyer with previous supervision experience, ideally in a Credit Hire motor environment however other supervision experience will be considered
Have demonstrable experience of handling a caseload which includes
credit hire, personal injury or similar case types
A high level of personal compliance with client SLAs, protocols and KPIs
Good people management skills including the ability to motivate, coach and mentor team members at all levels
IT skills - Be IT literate with a good working knowledge of Excel and Word
Prioritisation & Organisation skills – A strong ability to organise their own time, identify priority tasks and know when to ask for help
Analytical skills – The ability to critically look at factual evidence, identify what is not right/out of the ordinary
Commercial sense – The ability to know the principle or law but also know when is it worth pursuing it
Interpersonal skills – The ability to get on with a team, speak to a customer on the phone and meet a client

Job Responsibility

Direct Supervision and Management of a small team of handlers who will have responsibility for volume litigated credit hire cases
Technical supervision of claims
All interim and performance reviews, including probation reviews
Absence management
Cascading and communicating information from senior management
Motivating and engaging the team, as well as overseeing their well-being
Coach their team and provide support to develop their team members and proceed through the career framework
Monitoring team financial performance and ensuring that targets are hit
Ensuring files are run pro-actively and effectively to conclusion by the relevant fee earner, with appropriate deadlines met
Ensuring that fee earners carry out work effectively to meet the needs of the clients and the commercial requirements of the firm

What we offer

High levels of flexibility and a great work life balance
A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
Opportunities for growth and progression including professional funding
In person and remote social events
Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

Fulltime

New

Technical Support Specialist

Provi is innovating the 240-billion dollar alcohol industry. We’re on a mission ...

Location

United States , Chicago; Austin

Salary:

64000.00 - 75000.00 USD / Year

Provi

Expiration Date

Until further notice

Requirements

Past technical support experience at a SaaS company
Experience with CRM software and technical tools such as Salesforce, Jira, Confluence
Ability to triage and troubleshoot issues independently and efficiently
Excellent organizational skills, verbal and written communication skills, and acute attention to detail
An analytical mind and a passion for problem-solving
An aptitude for explaining technical concepts to non-technical stakeholders

Job Responsibility

Serve as a technical escalation point within the Support team
responsibilities include incident diagnosis, root cause analysis, and troubleshooting technical issues related to active integrations
Escalate and collaborate on complex issues with Engineering teams when necessary
Efficiently address tickets related to our clients’ essential business functions, and maintain the ability to clearly communicate complicated technical issues and resolutions to both internal and external stakeholders
Independently prioritize issues based on defined criteria
Achieve team KPIs of a median Time to Resolution under 48 hours and First Response Time under 1 hour
Escalate and collaborate on complex issues with Engineering for quick resolution when necessary
Document customer interactions and resolutions accurately in our support ticketing system
Work with Support Leadership to recognize usage trends and opportunities for more efficient customer service
Collaborate cross-functionally with Product, National Implementations, and the Distributor team by logging feature enhancements, connecting with account managers, staying up-to-date on distributor offerings and industry trends, etc.

What we offer

Health insurance coverage
life and disability insurance
a retirement savings plan
parental leave
paid holidays
flexible paid time off (PTO)
401K with match
Commuter Perks
Employee Assistance Program
Unlimited PTO

Fulltime

Claims Handler – Personal Injury

Lawes Consulting Group

Location:
United Kingdom , York, Glasgow or Colchester

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 27, 2025

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Location:United Kingdom , York, Glasgow or Colchester

Category:Insurance

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 27, 2025

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